Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
flexible spending accounts
Life and accident coverage
disability
Paid Time Off
Parental leave
Holidays
wish day paid time to volunteer
401k with employer match
legal and identity theft plan
Voluntary income protection benefits
Wellness Program
Employee assistance program
Job Description
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, recognized for its dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. With a global reach and passion for unparalleled customer service, the company’s mission is to put the world on vacation. The organization fosters a culture of innovation and growth that keeps the work interesting and fun, making every day a unique opportunity to turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Known for its commitment to excellence, Travel + Leisure Co. offers an inclusive work environment where hospitality... Show More
Job Requirements
- High school diploma or equivalent
- Timeshare experience in sales and marketing required
- Minimum two years management or supervisory experience or equivalent timeshare experience
- Ability to work flexible schedules including days, nights, weekends, and holidays
- Proficient in Microsoft Office
- Strong interpersonal and communication skills
- Ability to handle multiple tasks and departmental problems
- Knowledge of commission payroll administration
- Ability to work independently and collaboratively
Job Qualifications
- Timeshare experience in sales and marketing
- Two years management or supervisory experience preferred or equivalent timeshare experience
- Ability to work flexible schedules including rotating days, nights, weekends, and holidays
- Strong customer and salesperson interpersonal skills
- Detail-oriented with ability to handle simultaneous situations
- Knowledgeable with commission payroll processes
- Proficient in Microsoft Office
- Ability to work independently
- Strong collaborative skills with multiple departments
Job Duties
- Direct management of in-house marketing team including interview, hire, and train employees
- Plan, assign, and direct daily work
- Conduct performance reviews
- Motivate, reward, and provide disciplinary actions including termination and conflict resolution
- Maintain total site marketing conversion according to site marketing standards
- Resolve issues related to tour statuses, bookings, coding, etc.
- Maintain copies of invitations and daily tour manifests for reference
- Prepare and run daily and weekly reports
- Compile data on team members’ performance
- Coordinate with In-House and Front Line sales management regarding tour seats and potential tour flow
- Ensure timely dissemination of marketing and concierge related information
- Coordinate with sales on new or changed marketing programs and policies
- Submit employee payroll in a timely manner
- Perform other related functions as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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