Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $18.60
Work Schedule
Weekend Shifts
Benefits
mental health support
retirement savings plan
Job Description
Brookfield Zoo Chicago (BZC) is a world-renowned zoological park dedicated to fostering conservation, education, and an extraordinary wildlife experience for guests of all ages. Situated in the heart of Chicago, the zoo offers an extensive collection of animals, engaging exhibits, educational programs, and a variety of special events designed to entertain and inspire visitors. Established as a cornerstone of community experience, Brookfield Zoo blends natural beauty with modern amenities and a commitment to sustainability and animal welfare. The zoo attracts millions of visitors annually and strives to create memorable moments through its innovative approach to wildlife education and guest engagement.
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Job Requirements
- Excellent customer service skills required
- Strong verbal communication skills required
- Must be able to work in a team and be flexible
- Must be animated and outgoing
- Strong organizational and project management skills required
- Reliable attendance required
- Must work at least 50% of scheduled events
- Ability to interact with public and maintain a positive image at all times required
- Cultural competency experience and or ability to work and interact effectively with a diverse multicultural audience
- A valid driver’s license required on date of hire
- If Illinois resident must possess valid Illinois driver’s license at time of hire or obtain within 90 days if not initial resident
- Valid out-of-state driver’s license required if out-of-state resident at time of hire
Job Qualifications
- High school diploma or educational equivalent preferred
- A desire to work in events marketing and theater
- Multilingual ability Spanish fluency a plus
- Excellent customer service skills
- Strong verbal communication skills
- Ability to interact with public and maintain a positive image at all times
- Cultural competency experience and or ability to work and interact effectively with a diverse multicultural audience
- Strong organizational and project management skills
- Ability to work in a team and be flexible
- Animated and outgoing personality
Job Duties
- Support Marketing’s onsite public events including setup transportation and take down of supplies and equipment
- Assist in the execution of all event-day activities including following event timelines and policies supporting pre-event setup and managing day-of-event logistics
- Welcome and assist guests during events serving as a primary point of contact for participants staff and vendors
- Dress in costume and be animated as a Zoo character while maintaining costume image and greeting guests
- Monitor event flow troubleshoot issues in real time and collaborate with staff volunteers and vendors to ensure seamless event execution
- Distribute event materials such as wristbands programs or giveaways and assist with cleanup packing materials and restoring event areas
- Assist animal care teams during live demonstrations by managing crowd flow and ensuring safe viewing areas
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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