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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.00 - $23.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Bonus opportunities
Life insurance
401(k) savings plan
recognition programs
Tuition Reimbursement
Employee assistance program
Pet insurance
Complimentary Meals
Team member discount program
Student Loan Refinancing
Emergency Financial Assistance
Job Description
Oakmont of Lodi is a premier senior living community nestled within a beautifully landscaped campus. This esteemed community operates under the guidance of Oakmont Management Group, a reputable leader in the senior living industry with a presence across California, Hawaii, and Nevada. Oakmont of Lodi is committed to providing exceptional quality, comfort, and care through five-star services and amenities for its residents. The community prides itself on delivering a rewarding lifestyle with individualized and comprehensive support that promotes continuing independence for seniors. Residents benefit from meaningful lifestyles and rich relationships with staff, family members, and fellow residents, fostered by a... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in marketing, sales, or customer service preferred
- Strong communication and interpersonal skills
- Ability to work Tuesday through Saturday from 8:30 AM to 5 PM
- Proficiency with computers and basic marketing software
- Ability to stand and walk for extended periods during community tours
- Valid first aid certification or ability to obtain one
- Pass criminal background and health screening tests
- Willingness to comply with COVID-19 safety protocols
- Strong organizational and multitasking skills
Job Qualifications
- Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects
- Able to process information and apply common sense understanding to follow and carry out written or oral instructions
- Able to analyze, solve and respond to problems or concerns
- Able to count and perform moderately complex math problems
- Must be highly motivated and able to work independently
- Able to obtain and maintain valid first aid certification
- Must pass a criminal background check and health screening tests, including physical and TB tests
- For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of COVID-19 or other communicable diseases, per regulatory guidelines
Job Duties
- Maintain a thorough knowledge of the property’s product and services to effectively and accurately represent the property to referral sources and prospects
- Walk the community tour route at the start of each day to ensure that the community is ready for daily tours
- Give community tours as a backup to the Marketing Department
- Handle all inbound telephone, walk-in, and mail inquiries including completing the inquiry information card, maintaining the ups list, entering new inquiry information into the marketing database, and follow-up with all correspondence, as directed
- Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process, as needed
- Organize, plan and manage all marketing events staying within the approved budget
- Actively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community
- Serve as a liaison for residents and family members new to the community
- Ensure that all new residents have a smooth transition to their new home
- Completely and accurately follow a new move-in checklist
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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