Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $25.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical
Dental
Vision
Paid Time Off
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) savings plan
recognition programs
Student Loan Refinancing
Tuition Reimbursement
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
Oakmont Management Group, based in Irvine, California, is a distinguished leader in the senior living industry with a strong presence across California, Nevada, and Hawaii. The company manages a portfolio of communities under the Oakmont Senior Living and Ivy Living brands, consistently providing exceptional quality, comfort, and compassionate care to seniors. Oakmont of Carmichael, one of their premier communities, offers a beautifully landscaped campus designed to enhance the lifestyle of its residents. The community focuses on delivering meaningful lifestyles and fostering strong relationships among residents, families, and team members by upholding core values such as Authenticity, Teamwork, Compassion, Commitment, and... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in marketing, customer service, or administrative roles preferred
- Excellent communication skills, both verbal and written
- Ability to work Sunday through Thursday, 8:30 am to 5:00 pm
- Proficiency with database management and Microsoft Office applications
- Friendly and professional demeanor
- Strong organizational and multitasking abilities
- Willingness to engage with seniors and families with compassion and respect
- Ability to handle confidential information with integrity
- Reliable transportation to commute to the Oakmont of Carmichael location
Job Qualifications
- Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects
- Able to process information and apply common sense understanding to follow and carry out written or oral instructions
- Able to analyze, solve and respond to problems or concerns
- Able to count and perform moderately complex math problems
- Must be highly motivated and able to work independently
- Able to obtain and maintain valid first aid certification
- Must pass a criminal background check and health screening tests, including physical and TB tests
- For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment to prevent the spread of COVID-19 or other communicable diseases, per regulatory guidelines
Job Duties
- Maintain a thorough knowledge of the propertys product and services to effectively and accurately represent the property to referral sources and prospects
- Walk the community tour route at the start of each day to ensure that the community is ready for daily tours
- Give community tours as a backup to the Marketing Department
- Handle all inbound telephone, walk-in, and mail inquiries including completing the inquiry information card, maintaining the ups list, entering new inquiry information into the marketing database, and follow-up with all correspondence, as directed
- Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process, as needed
- Organize, plan and manage all marketing events staying within the approved budget
- Actively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community
- Serve as a liaison for residents and family members new to the community. Ensure that all new residents have a smooth transition to their new home
- Completely and accurately follow a new move-in checklist
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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