Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $26.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Vacation pay
Personal Days
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Tuition Reimbursement
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
SANTIANNA is a premier senior living community situated on a beautifully landscaped campus and managed by Oakmont Management Group. Known for delivering exceptional quality, comfort, and care, SANTIANNA offers five-star services and amenities designed to provide residents with a rewarding lifestyle. The community focuses on individualized comprehensive support that fosters continuing independence while promoting meaningful lifestyles and relationships among residents, their families, and team members. SANTIANNA's core values include authenticity, teamwork, compassion, commitment, and resilience, which are embedded in every aspect of the resident experience and the workplace culture. With a presence across California, Hawaii, and Nevada, the community offers... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in marketing or customer service preferred
- Strong communication skills
- Organizational skills and attention to detail
- Ability to work Tuesday through Saturday
- Proficiency with marketing databases and CRM software
- Ability to give tours and engage with seniors and families effectively
- Ability to handle multiple tasks and prioritize work
- Must be physically able to walk the community tour route daily
Job Qualifications
- Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects
- Able to process information and apply common sense understanding to follow and carry out written or oral instructions
- Able to analyze, solve and respond to problems or concerns
- Able to count and perform moderately complex math problems
- Must be highly motivated and able to work independently
- Able to obtain and maintain valid first aid certification
- Must pass a criminal background check and health screening tests, including physical and TB tests
- Willing to vaccinate, participate in daily screening, surveillance testing, and to wear PPE as per regulatory guidelines
Job Duties
- Maintain a thorough knowledge of the property’s product and services to effectively and accurately represent the property to referral sources and prospects
- Walk the community tour route at the start of each day to ensure that the community is ready for daily tours
- Give community tours as a backup to the Marketing Department
- Handle all inbound telephone, walk-in, and mail inquiries including completing the inquiry information card, maintaining the ups list, entering new inquiry information into the marketing database, and follow-up with all correspondence, as directed
- Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process, as needed
- Organize, plan and manage all marketing events staying within the approved budget
- Actively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community
- Serve as a liaison for residents and family members new to the community
- Ensure that all new residents have a smooth transition to their new home
- Completely and accurately follow a new move-in checklist
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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