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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $24.00 - $26.00
Work Schedule
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid Personal Days
Paid sick leave
holidays off
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Tuition Reimbursement
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
INSERT COMMUNITY NAME is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group, this community is dedicated to providing exceptional quality, comfort, and care through five-star services and amenities. Residents at INSERT COMMUNITY NAME enjoy a rewarding lifestyle that balances individualized comprehensive support with the promotion of continuing independence. The community fosters meaningful lifestyles and relationships with residents, their families, and team members by developing a winning culture centered on core values such as Authenticity, Teamwork, Compassion, Commitment, and Resilience.
Oakmont Management Group, headquartered in Irvine, California, is a distinguished leader ... Show More
Oakmont Management Group, headquartered in Irvine, California, is a distinguished leader ... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in marketing or customer service preferred
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office and marketing database systems
- Ability to handle multiple tasks efficiently
- Must be able to work Tuesday through Saturday from 8:30 am to 5:00 pm
- Must be able to pass background and health screenings including TB test
Job Qualifications
- Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects
- Able to process information and apply common sense understanding to follow and carry out written or oral instructions
- Able to analyze, solve and respond to problems or concerns
- Able to count and perform moderately complex math problems
- Must be highly motivated and able to work independently
- Able to obtain and maintain valid first aid certification
- Must pass a criminal background check and health screening tests including physical and TB tests
- Must comply with health and safety protocols including COVID-19 vaccination, daily screening, surveillance testing, and use of personal protective equipment as required
Job Duties
- Maintain a thorough knowledge of the property's products and services to effectively and accurately represent the property to referral sources and prospects
- Walk the community tour route at the start of each day to ensure that the community is ready for daily tours
- Give community tours as a backup to the Marketing Department
- Handle all inbound telephone, walk-in, and mail inquiries including completing the inquiry information card, maintaining the ups list, entering new inquiry information into the marketing database, and follow-up with all correspondence as directed
- Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process as needed
- Organize, plan and manage all marketing events staying within the approved budget
- Actively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community
- Serve as a liaison for residents and family members new to the community and ensure that all new residents have a smooth transition to their new home
- Completely and accurately follow a new move-in checklist
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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