Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,900.00 - $57,600.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible work schedule
Employee wellness programs
Job Description
Visit Milwaukee is a leading destination marketing organization dedicated to promoting Milwaukee as a vibrant travel and tourism hub. As a key player in the hospitality and tourism industry, Visit Milwaukee works diligently to enhance the city’s appeal by supporting cultural events, attractions, and local businesses that contribute to the region’s economy and community spirit. This organization partners with various stakeholders including businesses, tourism boards, and local government entities to develop comprehensive marketing strategies that drive visitation and engagement. Recognized for its innovative approach to tourism promotion, Visit Milwaukee leverages digital platforms, community partnerships, and targeted campaigns to showcase Milwaukee’s... Show More
Job Requirements
- Associates or bachelor's degree from an accredited institution in business, marketing, communications or related field
- one to three years of demonstrated marketing and digital experience
- project management and event coordination experience
- experience in the tourism, hospitality or association industry preferred
- strong project management experience
- ability to manage multiple tasks simultaneously
- excellent interpersonal communication and customer service skills
- motivated self-starter
- strong commitment to diversity and inclusivity
- excellent presentation skills to diverse audiences
- proficiency in Microsoft Office and Adobe solutions
- knowledge of internet technologies and email systems
- ability to work occasional nights and weekends
- valid driver’s license
- able to travel by automobile and airplane for company business
Job Qualifications
- Associates or bachelor's degree from an accredited institution in business, marketing, communications or related field, or an equivalent combination of education, experience and training
- one to three years of demonstrated marketing and digital experience, project management and event coordination experience
- experience in the tourism, hospitality or association industry preferred
- strong project management experience with the ability to manage, organize, coordinate and prioritize assignments under tight deadlines
- ability to manage multiple tasks simultaneously, set appropriate priorities and accomplish assignments in a thorough and timely fashion
- possess a strong attention to detail, ability to foresee needs and resolve obstacles
- must have excellent interpersonal communication and customer service skills and the ability to convey information in a positive manner
- motivated self-starter that can work independently, on a team, and cross departmentally
- strong commitment to diversity and inclusivity in the workplace
- ability to present to diverse audiences, specifically racially, ethnically, and socioeconomically diverse communities
- a strong desire for accuracy, a concern for detail, and an exceptional amount of self-motivation and work ethic
- highly proficiency in Microsoft Office applications and Adobe solutions
- sound understanding of internet technologies with a proficiency in the use of web, email, and FTP clients
- experience and familiarity with graphic design programs a plus
- working knowledge of Adobe Creative Cloud suite programs such as InDesign and Photoshop beneficial
- passion for utilizing technology and business systems to improve processes and increase work efficiency
- ability and desire to stay current on technology tools and trends
- must have a working knowledge of internet/intranet systems, web and email practices
- ability to work occasional nights and weekends
- must possess a valid driver’s license
- travel in personal automobile and airplane will be required for company business
Job Duties
- Oversee the day to day coordination of the CMS and website updates for www.visitmilwaukee.org and affiliated micro sites and sister sites
- daily coordination of the online calendar of events, partner listings and general content pages
- create and deploy email and newsletter communications including partner communications, sales emails, leisure newsletters, event invites, and more
- report on open rates for emails and determine ways to optimize for performance
- assist with launching and utilizing any digital services, programs, or offerings in coordination with outside vendors or internal team members
- support marketing department with coordination requests to manage relationships with external partners including advertising agencies, CRM database provider, third party vendors, and other stakeholders as needed
- create and maintain templates for digital and other project reporting needs on a monthly and yearly basis
- work closely with the Visit Milwaukee internal data team to align with cross-department KPIs and initiatives
- coordinate Visit Milwaukee's virtual events and webinars using webinar software such as Zoom or Teams
- coordinate day to day activities, projects and initiatives to assist ongoing marketing and promotions of the organization including the Milwaukee Theater District and key community partnerships
- assist the overall department with scheduling meetings, opening PO numbers, tracking budgets, creating presentation slides, proofreading, fact finding, and reporting
- assist senior creative manager and graphic designer on creative projects including image resizing, convention group welcome signage, QR code generation, invitation and other collateral piece reviews and updates
- purchasing items and gift cards from partner businesses and assembling gift boxes for partner needs, media and travel writers, and other client opportunities
- provide project management and support to the Marketing Committee including scheduling meetings, maintaining the committee roster, sending committee communications, setting agendas, preparing presentations, and capturing and sharing meeting minutes
- oversee tourism grant submissions including guidance and assistance on development of grant applications, fulfillment of elements, and proof of performance reports
- represent Visit Milwaukee in the community by staffing sponsorship tables, booths activations at festivals and events
- attend meetings, conferences and tradeshows as needed which may require long distance travel
- assist with other projects as assigned
- assist with office front desk reception relief as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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