Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $23.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) savings plan
recognition programs
Student Loan Refinancing
Tuition Reimbursement
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
Oakmont of the Lakes is a premier senior living community located on a beautifully landscaped campus, managed by Oakmont Management Group. Oakmont Management Group is a recognized leader in the senior living industry with a strong portfolio of communities under the Oakmont Senior Living and Ivy Living brands, serving thousands of seniors across California, Nevada, and Hawaii. The company fosters exceptional quality, comfort, and care with five-star services and amenities designed to support and promote continuing independence for all residents. The community culture is deeply rooted in core values such as authenticity, teamwork, compassion, commitment, and resilience, which guide all... Show More
Job Requirements
- high school diploma or equivalent
- previous marketing or administrative experience preferred
- excellent communication and interpersonal skills
- proficiency with computer software and databases
- ability to multitask and manage time effectively
- strong organizational skills
- flexible availability to work shifts sunday through thursday
- ability to walk the community and stand for extended periods
- must pass a criminal background check and health screenings
- ability to obtain and maintain first aid certification
- compliance with company health and safety policies including covid-19 protocols
Job Qualifications
- able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects
- able to process information and apply common sense understanding to follow and carry out written or oral instructions
- able to analyze, solve and respond to problems or concerns
- able to count and perform moderately complex math problems
- must be highly motivated and able to work independently
- able to obtain and maintain valid first aid certification
- must pass a criminal background check and health screening tests including physical and tb tests
- able to comply with covid-19 and other communicable disease protocols as per regulatory guidelines
Job Duties
- maintain a thorough knowledge of the property's product and services to effectively and accurately represent the property to referral sources and prospects
- walk the community tour route at the start of each day to ensure that the community is ready for daily tours
- give community tours as a backup to the marketing department
- handle all inbound telephone, walk-in, and mail inquiries including completing the inquiry information card, maintaining the ups list, entering new inquiry information into the marketing database, and follow-up with all correspondence as directed
- qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process as needed
- organize, plan and manage all marketing events staying within the approved budget
- actively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community
- serve as a liaison for residents and family members new to the community ensuring all new residents have a smooth transition to their new home
- completely and accurately follow a new move-in checklist
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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