Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible working hours
Job Description
Caesars Entertainment, Inc. is the largest casino-entertainment company in the United States and one of the world's most diversified providers in this industry. Founded in Reno, Nevada, in 1937, Caesars Entertainment has grown substantially through the development of new resorts, expansions, and acquisitions. The company's portfolio includes properties operating under iconic brand names such as Caesars®, Harrah's®, Horseshoe®, and Eldorado®. With its deep-rooted history and commitment to excellence, Caesars Entertainment strives to build loyalty and deliver exceptional value to its guests. The company is renowned for its impeccable service, operational excellence, and technological leadership. Additionally, Caesars is dedicated to its... Show More
Job Requirements
- Must be at least 21 years of age
- Must be able to obtain and maintain 1055 Slot/Cardroom/Pari-Mutuel Individual Combo License
- Able to work a flexible schedule including late nights, weekends, and holidays
- Must maintain confidentiality in all duties
- Ability to stand and walk for entire shift
- Ability to lift up to 35 pounds with assistance
Job Qualifications
- Four year degree in a related field or equivalent work experience
- Knowledge of principles and processes for providing customer and personal services
- Knowledge of marketing strategy, sales techniques, and sales control systems
- Knowledge of gaming laws and regulations
- Ability to communicate effectively and convey information clearly
- Skill in monitoring and assessing performance for improvements
Job Duties
- Provide superior guest service and interact positively with guests and employees
- Deploy promotions and interact with guests including live announcements and assisting with prize forms
- Organize and plan event descriptions, timelines, and planning documents
- Disseminate information about customer events to all involved departments
- Setup systems and controls necessary for customer events including CMS and event guidelines
- Communicate and document all costs on analytical worksheets
- Enter purchase requisitions for supplies and décor items necessary for promotions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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