Hilton Grand Vacations logo

Hilton Grand Vacations

Marketing Concierge - Aloha Ambassador

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Life insurance
Paid Time Off
paid sick days

Job Description

Hilton Grand Vacations (HGV) is a premier hospitality company renowned for its exceptional vacation ownership experiences. Established over 30 years ago, HGV has built a strong reputation for delivering unforgettable vacations through beautifully designed resorts, dedicated team members, and an unwavering commitment to guest satisfaction. As a leader in the vacation ownership industry, HGV continuously invests in its workforce, fostering a supportive and inclusive culture while offering competitive compensation and a comprehensive benefits package. Recognized by Newsweek as one of "America's Greatest Workplaces for Parents and Families," HGV prides itself on cultivating a work environment that emphasizes work-life balance, family-friendly... Show More

Job Requirements

  • Strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over e-mail, and on the telephone
  • Basic computer proficiency with the ability to learn
  • Ability to multi-task and balance priorities
  • Ability to work a flexible schedule including evenings, holidays, and weekends
  • Proficiency in English (speak, read, write)
  • High school diploma or equivalent

Job Qualifications

  • Strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over e-mail, and on the telephone
  • Basic computer proficiency with the ability to learn
  • Ability to multi-task and balance priorities
  • Ability to work a flexible schedule including evenings, holidays, and weekends
  • Proficiency in English (speak, read, write)
  • High school diploma or equivalent
  • Detailed understanding of the island of Oahu with ability to explain activities, restaurants, and destinations throughout the island
  • Previous experience working in a commission-based sales or marketing environment

Job Duties

  • Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible on-site guests and visitors
  • Provide concierge services by recommending local dining experiences and attractions to guests while communicating Hilton Grand Vacations ownership opportunities
  • Distribute approved promotional information and provide excellent customer service to all guests while projecting a professional company image
  • Assist in the implementation and tracking of current and future marketing programs according to the standards of integrity adhered to by Hilton Grand Vacations
  • Answer inbound calls and outgoing emails to help create memorable vacation itineraries

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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