Hilton Grand Vacations logo

Hilton Grand Vacations

Marketing Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $80,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k plan
Life insurance
Paid Time Off
paid sick days

Job Description

Hilton Grand Vacations (HGV) is a renowned hospitality company specializing in vacation ownership and resort experiences. HGV has established a strong reputation for providing exceptional vacation options to guests while fostering a supportive and rewarding work environment for its employees. The company emphasizes work-life balance, family-friendly benefits, and continuous growth opportunities, making it a distinguished player in the vacation ownership industry. Recognized by Newsweek as one of America's Greatest Workplaces for Parents and Families, HGV thrives on the loyalty of its owners, members, and guests, which reflects the organization's dedication to excellence across resorts, call centers, and corporate offices.Show More

Job Requirements

  • Strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over e-mail, and on the telephone
  • Basic computer proficiency with the ability to learn
  • Ability to multi-task and balance priorities
  • Ability to work a flexible schedule including evenings, holidays, and weekends
  • Proficiency in English (speak, read, write)
  • High school diploma or equivalent

Job Qualifications

  • Strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over e-mail, and on the telephone
  • Basic computer proficiency with the ability to learn
  • Ability to multi-task and balance priorities
  • Ability to work a flexible schedule including evenings, holidays, and weekends
  • Proficiency in English (speak, read, write)
  • High school diploma or equivalent
  • Detailed understanding of the island of Oahu with ability to explain activities, restaurants, and destinations throughout the island
  • Previous experience working in a commission-based sales or marketing environment

Job Duties

  • Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible on-site guests and visitors
  • Provide concierge services by recommending local dining experiences and attractions to guests while communicating Hilton Grand Vacations ownership opportunities
  • Distribute approved promotional information and provide excellent customer service to all guests while projecting a professional company image
  • Assist in the implementation and tracking of current and future marketing programs according to the standards of integrity adhered to by Hilton Grand Vacations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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