Hilton Grand Vacations logo

Hilton Grand Vacations

Marketing Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $80,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan with company match
Life insurance
Paid Time Off
paid sick days

Job Description

Hilton Grand Vacations (HGV) is a well-established hospitality company renowned for its dedication to creating memorable vacation experiences for guests. With over 30 years of excellence, HGV has earned a reputation for fostering a supportive workplace culture that values diversity, inclusion, and work-life balance. The company operates numerous resorts, call centers, and corporate offices, providing comprehensive services centered around vacation ownership, sales, and concierge support. Recognized as one of Newsweek's "America's Greatest Workplaces for Parents & Families," HGV prioritizes employee wellness and professional growth, backed by extensive benefits that include medical, dental, and vision insurance from day one, a 401k... Show More

Job Requirements

  • High school diploma or equivalent
  • proficiency in English (speak, read, write)
  • strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over email, and on the telephone
  • basic computer proficiency with the ability to learn
  • ability to multi-task and balance priorities
  • ability to work a flexible schedule including evenings, holidays, and weekends

Job Qualifications

  • High school diploma or equivalent
  • strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over email, and on the telephone
  • basic computer proficiency with the ability to learn
  • ability to multi-task and balance priorities
  • ability to work a flexible schedule including evenings, holidays, and weekends
  • proficiency in English (speak, read, write)
  • detailed understanding of the island of Oahu is advantageous
  • previous experience in commission-based sales or marketing environment is advantageous

Job Duties

  • Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible on-site guests and visitors
  • provide concierge services by recommending local dining experiences and attractions to guests while communicating Hilton Grand Vacations ownership opportunities
  • distribute approved promotional information and provide excellent customer service to all guests while projecting a professional company image
  • assist in the implementation and tracking of current and future marketing programs according to the standards of integrity adhered to by Hilton Grand Vacations
  • work a full-time, flexible schedule including evenings, holidays, and weekends
  • engage effectively in verbal, interpersonal, guest relations, and etiquette skills over multiple communication channels
  • manage multiple tasks and balance priorities efficiently

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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