Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $31.00
Work Schedule
Flexible
Benefits
Discounted hotel room stays
group health insurance
recognition programs
Paid vacation
sick leave
Holidays
401(k) with Company Match
Team member fitness center
Job Description
Hilton Waikiki Beach Resort & Spa is a premier luxury hotel located in the heart of Waikiki, Hawaii. Known for its stunning beachfront views, exceptional guest services, and vibrant atmosphere, Hilton Waikiki Beach offers an unparalleled hospitality experience for travelers seeking both relaxation and adventure. The resort combines beautiful accommodations with multiple dining outlets and extensive event spaces, making it a top destination for tourists and local guests alike. As part of the global Hilton brand, the resort upholds a commitment to quality, innovation, and sustainability while embracing the unique culture and natural beauty of Hawaii.
The Marketing &... Show More
The Marketing &... Show More
Job Requirements
- Minimum two years marketing experience preferably in hotel or food & beverage industry
- two years of experience performing administrative duties
- prior experience with commercial social media required
- bachelor's degree preferred or equivalent combination of education and experience
- relevant military experience in a comparable capacity
- ability to work varying schedules based on hotel business needs
- ability to work well under pressure and meet deadlines
- ability to multi-task while meeting deadlines
- ability to understand guests' service needs
- strong written communication skills
- proficiency with Windows operating systems including Microsoft Word, PowerPoint, Publisher, Outlook, Excel
- typing speed of 50+ wpm
- experience with Photoshop or similar software
- experience with business internet websites
- use of social media management tools (Sprinklr)
- experience with Adobe Creative Cloud or equivalent
- experience with Canva
- excellent telephone and electronic communication etiquette
- excellent computer proficiency with social media platforms
- must use English effectively both verbal and written
Job Qualifications
- Bachelor's degree preferred or equivalent combination of education and experience
- minimum two years marketing experience preferably in hotel or food & beverage industry
- two years experience performing administrative duties
- prior commercial social media experience in a professional setting
- experience with social media channels such as Facebook, Instagram, Twitter, LinkedIn
- knowledge of social media management tools (Sprinklr)
- proficiency with Adobe Creative Cloud (Photoshop, Premier Pro) or equivalent desired
- experience creating communications with Canva
- excellent telephone and electronic communication etiquette
- strong written and verbal communication skills
- ability to communicate effectively with guests, management, and co-workers
- ability to multi-task and meet deadlines
- ability to provide exemplary customer service
Job Duties
- Assist director of sales & marketing with management of in-house collateral and marketing projects/research
- assist with brand management/collateral for the hotel
- create and source images, post, manage, and respond to all hotel social media accounts using CANVA and other digital tools
- maintain up-to-date and detailed knowledge of Facebook, Instagram, Twitter, LinkedIn
- coordinate and execute social media postings and paid social campaigns with assistance of corporate marketing team
- manage YELP, Google My Business, OpenTable, TripAdvisor accounts including responding to guest feedback
- respond appropriately to inbound website inquiries
- manage website email database and email blasts
- perform F&B checkbook coding/input/printing
- manage and coordinate outlet menus with director of F&B
- maintain information boards for the hotel
- create weekly snapshot of hotel events and activities
- update elevator and common area monitors with current F&B information
- manage large party reservations and special menu requests with director of F&B
- oversee pre-order functions
- prospect new business to meet revenue goals
- attend occasional off-site special events
- produce live social media content at events
- research and network to participate in noteworthy special events
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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