Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $31.00
Work Schedule
Flexible
Benefits
Discounted room stays
group health insurance
recognition programs
Paid vacation
sick leave
Holidays
401(k) with Company Match
Fitness Center
Job Description
Hilton Waikiki Beach Resort & Spa is a premier hotel located in the vibrant heart of Waikiki, renowned for its stunning beachfront location and exceptional hospitality services. As a part of the Hilton brand, this resort upholds a strong reputation for delivering quality experiences to travelers from around the world. It offers guests a combination of luxury accommodations, diverse dining options, and a range of leisure amenities suited for both business and leisure travelers. With a dynamic and dedicated team focused on guest satisfaction, Hilton Waikiki Beach Resort & Spa not only meets but often exceeds expectations through its commitment... Show More
Job Requirements
- Minimum two years' experience performing administrative duties
- Minimum two years' marketing experience preferably in hotel or food and beverage industry
- Prior professional social media experience
- Ability to work varying schedules according to business needs
- Ability to work well under pressure and meet deadlines
- Ability to multi-task while meeting deadlines
- Ability to understand guests' service needs
- Strong written and verbal communication skills in English
- Minimum two years excellent computer proficiency with Windows OS
- Ability to type 50+ words per minute
- Experience in Photoshop or similar software
- Experience with social media management tools
- Excellent communication etiquette
- Ability to use professional email
- Relevant military experience a plus
Job Qualifications
- Bachelor's degree preferred or equivalent combination of education and experience
- Minimum two years marketing experience preferably in the hotel or food and beverage industry
- Prior experience with commercial social media management required
- Relevant military experience in a comparable capacity
- Strong written communication skills
- Ability to read, comprehend, and write enticing copy following brand voice
- Ability to communicate verbally with guests, management, and co-workers
- Ability to present information effectively to various audiences
- Professional email etiquette
- Proficiency in English written and verbal communication
- Excellent computer proficiency with Windows OS including Word, PowerPoint, Publisher, Outlook, and Excel
- Experience with Photoshop or similar software
- Experience with business internet websites and social media management tools such as Sprinklr
- Experience with Adobe Creative Cloud or equivalent digital media editing tools desired
- Experience with Canva for content creation
- Experience managing and responding to social media channels
- Excellent telephone and electronic communication etiquette
Job Duties
- Assist director of sales and marketing with management of in-house collateral and other marketing projects and research
- Assist with brand management and collateral for the hotel
- Create and source images, post, manage, and respond to all hotel social media accounts using CANVA and other digital tools
- Maintain up-to-date and detailed knowledge of Facebook, Instagram, Twitter, and LinkedIn
- Coordinate and execute social media postings and paid social campaigns with assistance from the corporate marketing team
- Manage Yelp, Google My Business, OpenTable, and Tripadvisor accounts including guest feedback responses
- Respond to inbound website inquiries
- Manage website email database and email blasts
- Perform F&B checkbook coding, input, and printing
- Manage and coordinate outlet menus with director of F&B
- Maintain information boards for the hotel
- Create weekly snapshots of hotel events and activities
- Update elevator and common area monitors with current F&B information
- Manage large party reservations and special menu requests
- Oversee pre-order functions and prospect new business with monthly revenue goals
- Attend off-site special events and produce live social media content
- Research and network for new special event opportunities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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