Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $31.00
Benefits
Health Insurance
Paid vacation
sick leave
Holidays
401(k) with Company Match
Discounted hotel room stays
Team member fitness center
Job Description
Hilton Waikiki Beach Resort & Spa is a prestigious hotel and resort located in the heart of Waikiki, Hawaii. Known for its stunning ocean views and vibrant atmosphere, the resort boasts a blend of relaxation, luxury, and top-tier hospitality services. Hilton Waikiki Beach is part of the renowned Hilton brand, which is recognized globally for its commitment to quality guest experiences and outstanding service standards. The resort features elegant rooms, exceptional dining options, including several food and beverage outlets, and a variety of leisure amenities such as a fitness center and event spaces geared toward both leisure and business travelers.... Show More
Job Requirements
- minimum two years of marketing experience
- minimum two years of administrative experience
- commercial social media experience
- bachelor’s degree preferred or equivalent experience
- ability to work varying schedules
- ability to work well under pressure and meet deadlines
- positive attitude and exemplary customer service skills
- ability to multitask and understand guest service needs
- excellent written and verbal communication skills in English
- proficient computer skills including Windows OS, Microsoft Office, social media tools
- capability to type 50+ wpm
Job Qualifications
- two years of marketing experience preferably in hotel or food & beverage industry
- minimum two years experience performing administrative duties
- prior commercial social media experience
- bachelor’s degree preferred or equivalent combination of education and experience
- relevant military experience in comparable capacity
- excellent written communication skills with ability to write enticing copy and follow brand voice
- ability to communicate verbally with guests, management and co-workers
- ability to present information effectively in one-on-one and group settings
- professional email etiquette proficiency
- excellent computer proficiency with Windows and Microsoft Office including Word, PowerPoint, Publisher, Outlook, Excel
- Photoshop or similar experience
- experience with social media management tools such as Sprinklr
- experience with Adobe Creative Cloud (Photoshop, Premier Pro) desired
- experience creating various communications with Canva
- excellent telephone and electronic communication etiquette
- ability to use English effectively in verbal and written form for communication with internal and external customers
Job Duties
- assist director of sales & marketing with management of in-house collateral and other marketing projects/research
- assist with brand management/collateral for the hotel
- responsible for creating and sourcing images, posting, managing, responding to all hotel social media accounts using Canva and other digital tools
- maintain up-to-date detailed knowledge of Facebook, Instagram, Twitter, LinkedIn
- coordinate and execute social media postings and paid social campaigns with assistance of corporate marketing team
- manage Yelp accounts, Google My Business accounts, OpenTable, Tripadvisor - including reading and responding to guest feedback
- respond as appropriate to inbound website inquiries
- manage website email database and email blasts
- perform F&B checkbook coding/input/printing
- print menus as necessary for outlets
- manage and coordinate outlet menus with director of F&B
- maintain information boards for the hotel
- create weekly snapshot of hotel events and activities
- update elevator and common area monitors with current F&B information
- manage large M.A.C. 24/7 party reservations and special menu requests with director of F&B
- oversee M.A.C. 2 Go pre-order functions
- prospect new business for M.A.C., M.A.C. Private Dining Room and LBLE with a revenue goal
- attend occasional off-site special events
- produce live social media posting at special events when appropriate
- research/network/obtain entry for M.A.C. into new noteworthy special events
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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