Job Overview
Compensation
Type:
Hourly
Rate:
Range $18.00 - $24.50
Benefits
competitive compensation
medical benefits
Dental benefits
vision benefits
Paid Time Off
supportive leadership
Career growth opportunities
Job Description
Evergreen Healthcare Group is a respected leader in the healthcare industry, dedicated to providing superior rehabilitation and wellness services to communities across the United States. Known for its comprehensive care approach, Evergreen Healthcare Group operates facilities that emphasize patient-centered care, professional excellence, and compassionate service. The organization prides itself on fostering a supportive environment for both patients and staff, ensuring the highest standards in clinical outcomes while maintaining a welcoming and approachable atmosphere. Evergreen Healthcare Group consistently aims to enhance the quality of life for its residents through innovative treatment plans, multidisciplinary collaboration, and community involvement. It is an ideal... Show More
Job Requirements
- High school diploma or equivalent
- Prior admission experience in a healthcare or rehabilitation setting strongly preferred
- Detail-oriented and organized with excellent multitasking skills
- Strong customer service orientation and communication skills
- Proficient with Microsoft Office and healthcare-related software platforms
- Ability to collaborate effectively with clinical and administrative teams
- Positive, composed, and dependable work attitude
Job Qualifications
- Prior experience in skilled nursing facility (SNF), rehab, or healthcare admissions
- Proficiency with Microsoft Office, Point Click Care (PCC), insurance portals such as NaviHealth, Availity, UHC
- Experience using hospital referral portals like AIDA, CarePort, Wellsky, EPIC
- Strong communication skills demonstrating empathy, clarity, and professionalism
- Ability to work collaboratively with nursing, clinical, and leadership staff
- Excellent organizational skills to manage multiple priorities effectively
- Dependability and professionalism in a fast-paced healthcare environment
Job Duties
- Serve as the primary contact for all incoming referrals, calls, walk-ins, and inquiries
- Coordinate admission documentation completion, insurance verification, and pre-admission authorization
- Communicate clearly and professionally with hospitals, case managers, residents, families, and internal departments
- Ensure accurate data entry and timely updates in Point Click Care CRM
- Facilitate facility tours, referral follow-up, and participate in conversion strategies
- Maintain strong customer service standards at every touchpoint
- Collaborate with nursing, therapy, and administrative teams to ensure smooth admissions
- Ensure empty rooms are admit and tour ready on a daily basis
- Assist with marketing events, community outreach, and relationship development activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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