Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
relocation benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career development opportunities
Job Description
Marriott Vacations Worldwide is a leading global hospitality company specializing in vacation ownership and resort management services. The company operates multiple resort properties across South Florida and the Caribbean, delivering exceptional vacation experiences to owners and guests. Marriott Vacations Worldwide is recognized for its commitment to quality service, operational excellence, and employee development, making it a preferred employer in the hospitality industry. As part of a globally respected brand, Marriott Vacations Worldwide offers comprehensive benefits, opportunities for career advancement, and a culture centered around inclusivity and diversity.
This position functions as the strategic business leader of a designated market ... Show More
This position functions as the strategic business leader of a designated market ... Show More
Job Requirements
- Bachelor’s degree in business administration, resort and restaurant management, or related field preferred
- Minimum six years of progressive leadership experience in hospitality management
- Experience overseeing multiple property operations
- Proven track record in vacation ownership or resort management preferred
- Ability to travel 60 percent within South Florida and the Caribbean
- Strong leadership and interpersonal skills
- Excellent communication abilities
- Proficiency in financial analysis and budget management
- Commitment to diversity and inclusion
- Capability to manage complex operational challenges
- Willingness to work collaboratively across departments
Job Qualifications
- Preferred bachelor’s degree in Business Administration, Resort and Restaurant Management, or related major
- Six years’ progressive experience leading others in hospitality management operations
- Experience managing multiple properties
- Strong leadership and communication skills
- Proven ability to develop and implement operational strategies
- Ability to work collaboratively with diverse teams
- Experience with financial and budget management
- Skilled in associate development and human resources management
- Knowledge of hospitality industry best practices
- Ability to manage owner and association relationships
- Customer service excellence
- Strong problem-solving and decision-making abilities
Job Duties
- Lead and facilitate the delivery of sustainable business results against growth and profitability objectives
- Support operations teams focusing on critical components of operations to drive guest satisfaction and financial results
- Review financial reports and statements to ensure operations align with budget
- Ensure capital expenditure funds address service strategy priorities
- Work with direct reports to identify and address financial performance concerns
- Strive to meet and exceed financial goals without compromising guest or associate satisfaction
- Identify and analyze operational challenges and facilitate development of solutions
- Ensure strategies and actions exceed guest expectations and deliver high quality products and services to create owner loyalty and guest satisfaction
- Deliver excellent service in all touchpoints
- Identify service improvements and implement breakthrough strategies
- Ensure core service strategy elements produce desired results
- Conduct regular property tours to assess business needs and operational opportunities
- Communicate clear and consistent operational goals
- Implement brand and regional business initiatives
- Establish vision for product and service delivery and align property leadership teams
- Set priorities and drive results through effective organizational management
- Promote an environment that rapidly assimilates new information to improve performance
- Assist in hiring, coaching, and developing associates
- Ensure fair and equitable treatment of associates
- Hire, retain, and develop diverse talent
- Drive leadership development and human capital strategies
- Administer property policies fairly and consistently
- Establish open, collaborative relationships with associates
- Implement effective associate recognition programs
- Ensure effective orientation and training programs
- Communicate performance expectations
- Solicit associate feedback and address concerns
- Observe and provide feedback on service behaviors
- Train new and existing associates
- Ensure cross-training to support operations
- Schedule associates according to business demands
- Participate in progressive discipline procedures
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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