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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $16.00 - $25.40
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Store discount
financial wellness programs
Health and wellness support programs
Team member perks
Job Description
Whole Foods Market is a leading natural and organic foods supermarket dedicated to nourishing people and the planet. Known for its commitment to sustainability, ethical sourcing, and community involvement, Whole Foods Market is much more than just a grocery store – it is a movement toward healthier living and a better world. The company supports numerous initiatives, including funding grants for school gardens, providing access to fresh and healthy foods in underserved areas, combating poverty in developing countries, and relentlessly driving industry standards toward sustainability and transparency. With a widespread presence and an enthusiastic team of employees, Whole Foods Market... Show More
Job Requirements
- High school diploma or equivalent
- Prior retail, restaurant or hospitality experience preferred
- Ability to work flexible shifts, including weekends and holidays
- Must be at least 18 years old to operate certain equipment
- Ability to perform physical tasks as needed
- Commitment to workplace safety and health standards
- Strong communication and interpersonal skills
- Ability to follow company policies and procedures
- Willingness to learn and receive training
- Ability to stand for extended periods
- Customer service oriented
- Basic computer proficiency
Job Qualifications
- Basic computer skills
- Proactive problem-solver with excellent follow-through and listening skills
- Clear and effective communication style, both written and verbal
- Thorough knowledge of products throughout the store or the ability to learn them quickly
- Ability to follow instructions and procedures
- Skilled in working in a fast paced, evolving environment with strong ability to effectively prioritize, multi-task and complete tasks in a thorough and timely manner
- Ability to build and maintain positive relationships with individuals in various levels of the business
- Supports the 365 culture and exemplifies Whole Foods Market’s Core Values
- Demonstrates responsibility and accountability in accomplishing all tasks related to the job
- Proven experience meeting customer service expectations and standards when interacting with customers, vendors and team members
- Proper use of equipment such as knives, personal protective equipment, forklifts, pallet jacks and balers (must be 18 years or older to operate some equipment)
- Able to perform the physical requirements of the job with or without reasonable accommodation
- Desire to be part of a new, exciting brand
Job Duties
- Provide exceptional customer service and address needs of customers in a timely and effective manner
- Be cross-trained and work in multiple areas throughout the store, which may include cashiering
- Process customer purchases, returns and credits
- Ensure that all shelves and displays are properly stocked and front facing
- Rotate products and remove out-of-date products
- Maintain and support proper Electronic Shelf Label signage throughout the store
- Be aware of new products and their placement
- Ensure the highest retail standards are being met
- Follow all Standard Operating Procedures (SOPs)
- Participate in fiscal period and quarter end inventories
- Communicate all pertinent information to leadership
- Establish and maintain a collaborative and productive working relationship with Store Leadership, Team Leaders, Floor Leads, fellow Team Members, support partners, customers and vendors
- Stay informed on all company and store level information from leadership
- Model 365 by Whole Foods Market vision and goals
- Have a level of knowledge/awareness of relevant competitors and industry trends
- Complete all trainings and focus on increasing product knowledge
- Maintain awareness of new products and promotions
- Maintain a positive work environment
- Use courteous and proper phone etiquette when answering phones and pages
- Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices
- Support overall store cleanliness and maintenance
- Follow established food safety, organic, and cleaning and maintenance guidelines and procedures
- Resolve all hazards or violations immediately
- Work all shifts as scheduled
- Attend all meetings as assigned by Leadership, including daily huddles
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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