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Market Operations Director

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $128,500.00 - $148,000.00
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Work Schedule

Standard Hours
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Health savings account
Learning and development
Employee Stock
employee discount

Job Description

Wonder is a revolutionary mealtime platform designed to satisfy every craving with just one order. Operating a unique concept in the food industry, Wonder offers customers the ability to mix and match dishes from over 20 exclusive restaurants, all in a single order, making it an unparalleled dining experience that caters to wide and varied tastes. Whether craving tacos, Thai, or a myriad of other cuisines, customers benefit from $0 delivery fees and the versatility to dine in or pick up from a nearby Wonder location. The company handles the entire dining process end-to-end, from recipe development and culinary creation... Show More

Job Requirements

  • Must be 21 years old and legally authorized to work in the US
  • Must be able to lift 50 pounds
  • Must be able to stand for a full shift while working
  • Must have open availability including night and weekend availability
  • Must have the means of transportation and ability to travel from site to site within assigned region
  • Must have a current Food Handlers Certification

Job Qualifications

  • 7+ years of multi-unit restaurant management experience in a high-growth geographically dispersed environment managing 20+ stores
  • Proven leadership in developing coaching and retaining high-performing teams
  • Strong financial acumen with experience managing market-level P&L and driving profitability
  • Excellent communication organization and decision-making skills especially under pressure
  • Ability to travel frequently across the market to maintain operational oversight and lead by example
  • Bachelor's degree or equivalent work experience is preferred
  • Passion for developing talent driving operational excellence and exceeding guest expectations

Job Duties

  • Serve as a motivational leader and cultural ambassador promoting Wonder’s mission and values
  • Lead and develop a team of Senior Operations Leaders to ensure alignment with company goals and market growth strategies
  • Ensure flawless execution of restaurant operations by visiting locations coaching leadership teams and using performance data to drive improvement
  • Monitor financial performance through P&L management and use of reporting tools to ensure profitability and cost control
  • Oversee hiring training and development of leadership talent to foster high-performing teams and support succession planning
  • Collaborate with cross-functional teams to evaluate and approve market growth opportunities
  • Lead new restaurant openings by playing an active role in recruitment training and operational setup
  • Ensure compliance with food safety labor laws and other regulations across the market
  • Drive operational improvements by identifying opportunities diagnosing challenges and implementing effective solutions
  • Build relationships with internal and external stakeholders to ensure seamless communication and support across the organization
  • Lead performance reviews competency discussions and corrective actions to ensure sustained market success

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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