Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Paid holidays
Job Description
Hy-Vee is a leading employee-owned supermarket chain that prides itself on providing excellent customer service, fresh and quality products, and a welcoming shopping environment. Established over 80 years ago, Hy-Vee has grown into a trusted name in the grocery industry across the Midwest with a strong commitment to community and employee engagement. The company ethos centers on the belief that "our people are our strength," reflecting their dedication to fostering a positive workplace culture where employees feel valued and motivated. Hy-Vee promises "a helpful smile in every aisle," which is a testament to the approachable, friendly experience they strive to... Show More
Job Requirements
- Must be 18 or older
- ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 10 pounds constantly
- ability to perform physical activities including climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
- must pass a pre-employment drug screen
- ability to work in a fast-paced environment with exposure to cleaning chemicals and equipment noise
- ability to maintain impeccable personal hygiene
- adherence to health, safety, and company policies
- must have at least a high school diploma or equivalent
- willingness to work flexible hours including weekends and holidays
Job Qualifications
- Two to four years of related work experience
- demonstrated leadership and communication abilities
- strong knowledge of culinary excellence, bar knowledge and service
- proven ability to develop team and manage diverse environments
- excellent attention to detail
- ability to interpret and manage recipes to minimize waste
- ability to solve practical problems with limited standardization
- arithmetic skills involving fractions, decimals, and percentages
- ability to compose original correspondence and interpret written instructions
- demonstrated track record of creativity and cost control
- knowledge of systems, methods and processes for great execution
- ability to maintain high work and safety standards
- strong passion for customer service and culinary operations
Job Duties
- Maintains a positive attitude and creates an atmosphere of friendliness and fun through flexibility and teamwork
- generates a friendly atmosphere by encouraging employees to greet and speak to guests and provides prompt, courteous, and efficient service
- sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability
- smiles and greets guests in a friendly manner throughout the entire facility
- makes an effort to learn guests’ names and address them by name when possible
- answers the telephone promptly and provides friendly, helpful service including taking product orders
- works with chefs for efficient provisioning and purchasing of supplies
- projects and controls food and beverage costs
- supervises portion control and quantities of preparation to minimize waste
- performs frequent checks to ensure consistent high quality of preparation and service
- analyzes weekly and monthly sales and trends and compares to actuals
- works with management personnel to plan and execute marketing, advertising, and special restaurant functions
- monitors staff and guest actions to ensure health and safety standards and liquor regulations are obeyed
- maintains budget and employee records
- investigates and resolves complaints concerning food quality and service
- arranges for maintenance and repair of equipment
- figures retail merchandise pricing and ensures correct pricing
- directs hiring, training, and scheduling of food service personnel
- enforces sanitary practices for food handling, cleanliness, and maintenance of kitchen and dining areas
- complies with all health and safety regulations
- conducts inventory of the department
- plans displays, promotions, and determines pre-orders
- monitors food preparation and methods
- understands and troubleshoots equipment and ensures maintenance is performed
- maintains strict adherence to department and company guidelines related to personal hygiene and dress
- adheres to company policies and individual store guidelines
- reports to work when scheduled and on time
- forecasts sales for accurate ordering and scheduling
- oversees department schedules according to volume
- writes and adheres to a yearly budget
- manages all financial aspects of the business
- monitors and manages cash accountability and accounting practices
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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