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HyVee

Market Grille Department Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $24.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
employee discount
Paid holidays
Career development opportunities

Job Description

Hy-Vee, a prominent supermarket chain in the United States, is widely known for its commitment to excellent customer service and community involvement. Established decades ago, Hy-Vee operates over 240 stores across multiple states, offering a wide range of products from groceries to health and wellness items. The company stands out for fostering a positive work culture where employees are regarded as the backbone of the organization. Renowned for the slogan "a helpful smile in every aisle," Hy-Vee emphasizes an engaged, committed workforce dedicated to supporting customers and colleagues alike. This commitment has earned Hy-Vee a respected reputation in the retail... Show More

Job Requirements

  • High school diploma or equivalent
  • Two to four years of related work experience
  • Ability to physically exert up to 100 pounds of force occasionally
  • Ability to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
  • Ability to work in a fast-paced environment with exposure to cool temperatures, noise, vibrations, and cleaning chemicals
  • Ability to manage confidential information
  • Must be punctual and reliable
  • Successful completion of pre-employment drug screen

Job Qualifications

  • Two to four years of related work experience
  • Demonstrated leadership qualities and skills
  • Proven ability to develop and manage teams
  • Strong communication abilities
  • Knowledge of systems, methods, and processes for effective kitchen execution
  • Ability to solve practical problems and interpret instructions
  • Ability to perform arithmetic calculations with fractions, decimals, and percentages
  • Ability to compose correspondence and follow technical manuals
  • Attention to detail
  • Creativity in training and cost controls
  • Strong passion for culinary excellence and bar knowledge
  • Ability to work in a diverse environment with client and guest service focus

Job Duties

  • Maintains a positive attitude
  • creates an atmosphere of friendliness and fun through flexibility and teamwork
  • Generates a friendly atmosphere by encouraging employees to greet and speak to guests
  • providing prompt, courteous, and efficient service to guests and sets a good example
  • Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability
  • Smiles and greets guests in a friendly manner throughout the entire facility
  • Makes an effort to learn guests' names and to address them by name whenever possible
  • Answers the telephone promptly and provides friendly, helpful service to guests who call including taking product orders
  • Works with chefs for efficient provisioning and purchasing of supplies
  • Projects and controls food and beverage costs
  • Supervises portion control and quantities of preparation to minimize waste
  • Performs frequent checks to ensure consistent high quality of preparation and service
  • Analyzes weekly and monthly sales and trends and compares to actuals
  • Works with other management personnel to plan and executes marketing, advertising, and any special restaurant functions
  • Monitors actions of staff and guests to ensure that health and safety standards and liquor regulations are obeyed
  • Maintains budget and employee records and monitors bookkeeping records
  • Investigates and resolves complaints concerning food quality and service
  • Arranges for maintenance and repair of equipment and other services
  • Figures retail merchandise pricing and ensures correct pricing
  • Directs hiring, training, and scheduling of food service personnel
  • Enforces sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
  • Complies with all health and safety regulations
  • Conducts inventory of the department
  • Plans displays, promotions, and determines pre-orders
  • Monitors food preparation and methods
  • Understands and troubleshoots equipment and ensures maintenance is performed
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress
  • Adheres to company policies and individual store guidelines
  • Reports to work when scheduled and on time
  • Forecasts sales for accurate ordering and scheduling
  • Oversees department schedules that are written and executed according to volume
  • Writes and adheres to a yearly budget
  • Manages all financial aspects of the business
  • Monitors and manages cash accountability and accounting practices

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location