Hy-Vee logo

Hy-Vee

Market Grille Cook

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities

Job Description

Hy-Vee is a Midwest-based supermarket chain recognized for its commitment to community, quality, and superior customer service. Established more than 80 years ago, the company has expanded to operate hundreds of stores across the United States, offering customers a diverse range of groceries and specialty foods. Known not only for its extensive food selection but also for supporting a culture where its employees are valued, Hy-Vee fosters an environment that emphasizes engagement, teamwork, and customer satisfaction. At Hy-Vee, the promise "a helpful smile in every aisle" represents the company's dedication to creating welcoming shopping experiences supported by a workforce that... Show More

Job Requirements

  • High school or equivalent education
  • six months or less of similar or related work experience
  • must be physically able to exert up to 50 pounds of force occasionally
  • must be able to perform physical activities including climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, and hearing
  • able to work in fast paced and dynamic environment
  • able to comply with sanitation and hygiene regulations
  • successful completion of a pre-employment drug screen

Job Qualifications

  • High school or equivalent experience
  • six months or less of similar or related work experience
  • ability to solve practical problems with limited standardization
  • ability to do simple addition and subtraction, copying figures, counting and recording
  • ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing

Job Duties

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
  • makes an effort to learn customers’ names and to address them by name whenever possible
  • assists customers by escorting them to the products for which they’re looking, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
  • answers the telephone promptly when called upon and provides friendly, helpful service to customers who call
  • works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • prepares the cooking surfaces
  • prepares vegetables, sides, meats, breakfast foods and all menu items
  • places food in hot cases, monitors amounts, and refills as necessary
  • knowledgeable of all menu items and able to take guests’ orders
  • prepares items for the upcoming shifts
  • ensures personal understanding of all aspects of the Market Grille
  • understands and practices proper sanitation procedures and ensures the work area is always clean and neat
  • maintains strict adherence to department and company guidelines related to personal hygiene and dress
  • adheres to company policies and individual store guidelines
  • reports to work when scheduled and on time

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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