Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible Schedule
Job Description
Le Specialita Cafe & Market is an intimate, elevated cafe and market located within the prestigious Mr. C Residences Coconut Grove. This new Cipriani concept embodies the essence of Italian hospitality, artisanal craftsmanship, and effortless elegance. Founded on the culinary vision of Ignazio and Maggio Cipriani, who drew inspiration from their family heritage and extensive travels, Le Specialita celebrates the rustic beauty of Italian cuisine while skillfully balancing family traditions with diverse regional recipes. The market and cafe offer daily rituals such as breakfast, espresso service, artisanal retail, and private resident events, providing guests with refined, precise, and warm experiences... Show More
Job Requirements
- Minimum of 5 years experience in luxury retail management
- Bachelor’s degree in hospitality business or related field
- Certification in wine preferred such as WSET or Sommelier
- Strong knowledge of Italian wines and culinary traditions
- Proven leadership and team management abilities
- Exceptional communication interpersonal and customer service skills
- Financial acumen and budgeting skills
- Ability to sit and/or stand for extended periods
- Proficient with POS systems computers telephones and printers
- Ability to lift and carry up to 40 pounds occasionally
- Mobility to move around the market including walking and reaching bending and stooping
- Flexibility in physical duties
- Professional demeanor and strong customer service orientation
Job Qualifications
- Experience of minimum of 5 years in luxury retail management with expertise in fine wines and Italian gastronomy
- Bachelor’s degree in hospitality business or a related field
- Certification in wine such as WSET Sommelier certification preferred
- Strong knowledge of Italian wines and culinary traditions
- Proven leadership and team management abilities
- Exceptional communication interpersonal and customer service skills
- Financial acumen and ability to manage budgets effectively
Job Duties
- Oversee all daily operations of the market ensuring smooth workflow and adherence to luxury standards
- Recruit train and manage a team of passionate professionals including cashiers sales associates and support staff
- Maintain a clean organized and aesthetically pleasing environment that reflects the brand's ethos
- Curate and manage the fine Italian products and wine selections ensuring it represents the best of Italian culture
- Host activations tastings events and educational experiences for customers and staff
- Collaborate with suppliers and producers to source exclusive and high-quality products
- Deliver a personalized shopping experience that caters to high-end clientele
- Build strong relationships with customers offering tailored recommendations and insights
- Handle customer inquiries and concerns with professionalism and a luxury-service approach
- Oversee inventory to ensure availability of key products while minimizing waste
- Monitor sales prepare financial reports and meet revenue goals
- Develop and execute promotional strategies to drive sales and enhance market visibility
- Ensure the market opens with intention and care with all team members aligned on responsibilities visual standards and service priorities
- Maintain a consistent high-touch experience throughout peak periods by anticipating guest needs supporting real-time floor operations and upholding a strong team presence
- Safeguard product freshness aesthetic presentation and overall cleanliness throughout the day
- Execute regular resets restocks and maintenance with attention to detail
- Promote clear timely communication across shifts through reporting tools CRM updates and handoff procedures to ensure operational continuity
- Conclude each day with a focus on resetting the market for the following morning including restocking documentation and final cleanliness checks that uphold brand values
- Partner with marketing teams to promote products events and services across digital and traditional platforms
- Ensure the market aligns with the brand’s values of authenticity craftsmanship and exclusivity
- Represent the brand at trade shows events and within the local luxury community
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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