Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Life insurance
Training and Development
Job Description
Caesars Entertainment, Inc. is a renowned leader in the hospitality and entertainment industry, known for its commitment to delivering outstanding guest experiences. As a hospitality company with properties that include casinos, resorts, and restaurants, Caesars Entertainment operates with a strong focus on customer satisfaction and employee development. The company prides itself on its inclusive culture and dedication to maintaining high standards of service in a dynamic and fast-paced environment. Caesars Entertainment is also committed to equal employment opportunities and adheres to the American with Disabilities Act by providing reasonable accommodations to qualified individuals.
The role at Caesars Entertainment is ce... Show More
The role at Caesars Entertainment is ce... Show More
Job Requirements
- High School diploma or equivalent
- Ability to stand or sit for prolonged periods
- Neat appearance and pleasant personality
- Physically able to lift 25 pounds and able to stoop and bend
- Ability to understand and speak with co-workers and guests
- Basic computer skills
- Ability to read, write, and comprehend simple instructions and correspondence
- Familiarity with kitchen sanitation and operations
- Ability to respond calmly in conflicts
- Ability to work in a cigarette-smoke environment
Job Qualifications
- High School diploma or equivalent
- Experience in customer service or hospitality preferred
- Basic computer skills, experience with Microsoft Office preferred
- Knowledge of kitchen sanitation and operations
- Ability to communicate effectively with guests and co-workers
- Ability to make rational decisions during conflicts
- Experience in cash handling and operating payment systems
- Ability to train and support team members
Job Duties
- Demonstrates superior customer service consistently
- Maintains positive attitude, energy, and enthusiasm
- Leads staff to display Spotlight on Success behaviors
- Creates a positive atmosphere and celebrates customer wins
- Greets guests warmly and anticipates their needs
- Checks for guest satisfaction and uses service recovery when needed
- Promotes Total Rewards programs and card membership
- Provides warm farewells to guests
- Sets up work area at shift beginning
- Completes opening and closing checklists
- Provides daily shift report to supervisor
- Processes guest orders accurately
- Bags orders and wraps sandwiches
- Prepares beverages
- Operates cash register and handles cash transactions
- Assists cashiers with cash handling procedures
- Ensures work area cleanliness and sanitation
- Responds calmly to guest and employee conflicts
- Assists in training co-workers and new hires
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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