Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
employee discount
Job Description
This job opportunity is offered by a well-established food service operation known for delivering exceptional family-style dining experiences. Known for its commitment to superior customer service and quality food offerings, this company operates in a fast-paced environment that values teamwork, dedication, and a positive customer relationship. The company culture centers around creating an atmosphere of luck and celebrating customer wins, which contributes to a warm and inviting guest experience. The business also actively promotes customer loyalty programs, enhancing guest satisfaction and repeat patronage. This role is critical in upholding the company’s standards by ensuring that every guest interaction reflects enthusiasm,... Show More
Job Requirements
- High school diploma or equivalent
- Must be able to stand or sit for prolonged periods of time
- Must be neat in appearance and possess pleasant personality
- Physically strong and able to lift 25 pounds
- Ability to stoop and bend
- Able to understand and speak with co-workers and guests
- Possesses basic computer skills
- Experience with Microsoft Office preferred
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Knowledge of kitchen sanitation and operation
- Familiar with all phases and operations of the kitchen
- Ability to respond calmly and make rational decisions during guest and employee conflicts
- Ability to assist with training co-workers and new hires
- Able to work in smoke filled environment
- Able to sit and stand for prolonged periods of time
Job Qualifications
- High school diploma or equivalent
- Basic computer skills with experience in Microsoft Office preferred
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Knowledge of kitchen sanitation and kitchen operations
- Familiarity with all phases and operations of the kitchen
- Ability to respond calmly and make rational decisions when handling guest and employee conflicts
- Ability to assist with training of co-workers and new hires
- Must be neat in appearance and possess pleasant personality
- Ability to understand and speak with co-workers and guests
Job Duties
- Consistently demonstrates superior customer service skills to internal and external customers by displaying Family Style Service behaviors
- Maintains upbeat positive attitude and enthusiasm from one interaction to the next
- Leads staff to encourage consistent displaying of Family Style Service behaviors
- Creates an atmosphere of luck and celebrates customer wins
- Greets guests with warm verbal greeting and builds relationships
- Anticipates guest needs and provides fast flawless service
- Checks for satisfaction and uses Service Recovery process to resolve problems
- Promotes Caesars Rewards programs and card membership
- Provides warm farewell and thanks guests for visiting
- Sets up area at the beginning of each shift
- Ensures completion of opening and closing checklists
- Provides supervisor with daily report for the shift
- Processes guest orders, bags orders, wraps sandwiches and prepares beverages
- Operates cash register, rings proper amount and gives correct change
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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