Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Training and Development
flexible scheduling
Job Description
Hilton Portland Downtown is a distinguished hotel located in the vibrant heart of Portland, Oregon. As part of the globally recognized Hilton brand, which has been a leader in the hospitality industry since its foundation in 1919, the hotel offers guests a premier lodging experience that combines comfort, style, and convenience with exceptional service. Hilton as a corporation spans the lodging sector from luxurious full-service hotels and resorts to mid-priced and extended-stay options, maintaining a reputation for quality and guest satisfaction worldwide. This particular location, Hilton Portland Downtown, caters to business and leisure travelers alike, providing an inviting atmosphere and... Show More
Job Requirements
- Availability to work from 5:30 am to 8:30 pm including weekdays, weekends, and holidays
- Customer service experience preferred
- Ability to stand for extended periods
- Good communication skills
- Ability to work in a fast-paced environment
- Basic knowledge of coffee preparation is a plus
- Willingness to follow health and safety protocols
Job Qualifications
- High school diploma or equivalent preferred
- Experience in customer service or food and beverage roles is advantageous
- Strong communication and interpersonal skills
- Ability to work flexible hours including early mornings, evenings, weekends, and holidays
- Familiarity with point-of-sale systems is a plus
- Enthusiasm for delivering exceptional guest experiences
- Basic math skills for handling cash transactions
Job Duties
- Greet guests and take beverage and food orders in a friendly and professional manner
- Prepare and serve coffee and other beverages according to Hilton standards
- Upsell additional market items to enhance profitability
- Enter orders accurately into a computerized point-of-sale system
- Maintain cleanliness and organization of the market area to adhere to health and safety standards
- Provide timely customer service to ensure total guest satisfaction
- Assist with inventory management and restocking supplies as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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