Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $34.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career Development
Life insurance
Disability insurance
Job Description
Smiths Detection stands as a global frontrunner in detection and screening technologies dedicated to protecting people and assets worldwide. As part of Smiths Group plc, a FTSE 100 company with nearly 14,600 employees spread across 50 countries, Smiths Detection harnesses cutting-edge technology to design, manufacture, and deliver innovative solutions tailored to meet the constantly evolving needs of its customers. The firm operates five global divisions, each a leader in its respective expertise, shaping industries by enhancing healthcare, improving security, advancing connectivity, and supporting new construction. This rich almost 170-year history of innovation is coupled with a commitment to integrity, respect,... Show More
Job Requirements
- Sensitive Security Information access and successful TSA federal background check
- ability to lift/carry 80 lbs
- ability to push/pull 200 lbs
- ability to move/manipulate equipment up to 1000 lbs using lifting devices
- ability to work in extreme environments including temperature, humidity, noise, and confined spaces
- excellent organizational and multitasking skills
- reliable and self-motivated
- excellent telephone skills
- ability to work outside Monday-Friday hours including overtime
- compliance with company health, safety and environmental policies
- legal work authorization in the U.S.
Job Qualifications
- Associate's degree or related trade certification in electrical, electronic or mechanical fields
- military training in electrical, mechanical or electronics is acceptable
- 1-3 years of experience in troubleshooting and field repair of electrical and electronic systems
- computer literacy and proficiency with MS Office suite
- excellent communication and customer service skills
- ability to work well in a team
- responsive to customer issues
- willingness and ability to travel at short notice
Job Duties
- Meet daily service repair needs and drive customer satisfaction
- install, repair and maintain equipment in the field
- provide customer training as required
- document all inspections, maintenance and repair work and submit paperwork timely
- order, install, and return parts and manage repair parts cycle time
- review logs for open issues and prepare formal reports
- participate in service sales opportunities and assist with revenue programs
- ensure tools and test equipment are maintained and calibrated
- assess product performance and recommend improvements
- provide technical support to customers and service professionals
- participate in site surveys and pilot programs
- maintain clear business communications
- establish relationships with senior FSEs and product managers
- exercise cost control measures
- comply with health, safety and environmental policies
- comply with U.S. export and security regulations
- travel and overtime as required
- other duties as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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