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JW Marriott

Margaux Restaurant Host

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $16.75
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Work Schedule

Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid vacation
Discounted parking
Free Employee Meals
Hotel and restaurant discounts

Job Description

AHC Hospitality is a distinguished hospitality company that manages a diverse portfolio of hotels, restaurants, and resorts, each designed to offer distinctive and memorable experiences to guests. Known for their commitment to exceptional service, AHC Hospitality operates some of the most prestigious properties including the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown. These venues attract guests from around the world, offering environments ranging from comfortably casual to lavishly appointed, ensuring there is something to suit every preference and occasion. As a company, AHC Hospitality places a strong emphasis on supporting the... Show More

Job Requirements

  • Must have previous restaurant experience
  • Friendly and genuine demeanor
  • Calm under pressure
  • Well spoken and confident
  • Excellent telephone etiquette
  • Strong organization skills
  • Time management
  • Compassionate, empathetic, and understanding
  • Ability to see the big picture and look ahead
  • Makes decisions favoring guests and exceeds expectations

Job Qualifications

  • High school diploma or GED
  • Related experience and/or training

Job Duties

  • Welcome all guests to the restaurant and introduce them to the menu and specials
  • Maintain daily setup and breakdown of the restaurant by following daily checklists
  • Maintain cleanliness of public areas at all times
  • Follow quality assurance standard of service when interacting with and seating guests
  • Know each menu item and its ingredients including happy hour and other specials
  • Act as a concierge for guests by providing knowledge of local events
  • Strive to exceed guest satisfaction and provide the best possible service

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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