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Four Seasons Hotels

Mara Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $75,000.00 - $80,000.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Training and development opportunities
Complimentary accommodations
Complimentary dry cleaning
Complimentary employee meals

Job Description

Four Seasons is a trailblazer in the luxury hospitality industry, renowned globally for its commitment to exceptional service, exquisite accommodations, and unparalleled guest experiences. With a presence in major cities and resort destinations around the world, Four Seasons Hotels and Resorts represents a brand that embodies luxury, quality, and a genuine heart for hospitality. The company places immense value on its people, fostering a culture that encourages growth, mutual respect, and a shared passion for excellence. Four Seasons is dedicated to creating a world-class employee experience that empowers its team members to create memorable and meaningful experiences for guests, residents,... Show More

Job Requirements

  • Authorization to work in the United States unless currently in a managerial role with another Four Seasons location
  • Current Four Seasons managers may qualify for L-1 visa sponsorship
  • Ability to work flexible hours including weekends and holidays
  • Commitment to upholding Four Seasons cultural and core standards
  • Strong leadership and interpersonal skills
  • Ability to handle guest complaints and provide excellent customer service

Job Qualifications

  • College degree specializing in hotel or restaurant management or equivalent experience
  • One to two years previous experience in assistant manager or department head position in food and beverage
  • Working knowledge of division operations and Four Seasons cultural and core standards, policies, and standard operating procedures
  • Knowledge of food and beverage service, cost control, labor control, maintenance, merchandising, and accounting
  • Ability to operate computer equipment and other food and beverage computer systems
  • Reading, writing, and oral proficiency in the English language
  • Ability to work eight-to-ten-hour shifts with variable schedules

Job Duties

  • Select, train, evaluate, lead, motivate, coach, and discipline all employees in Mara Restaurant and Bar outlets to ensure cultural and core standards are met
  • Assist in implementing and planning innovations and additions to the restaurant and bar year round
  • Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
  • Describe and ensure quality of all food items, ingredients, and preparation methods, and provide knowledge of wine and spirits in an elegantly appointed environment
  • Control labor and operating expenses through effective scheduling, purchasing decisions, and inventory control
  • Attend regular operational meetings to ensure effective coordination and cooperation between departments
  • Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed
  • Work harmoniously and professionally with co-workers and ambassadors

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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