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MA/Patient Access Receptionist- Float PRN

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Standard Hours

Job Description

Hunt Regional Medical Partners is a multifaceted medical practice dedicated to providing exceptional healthcare services across various specialties. As part of the larger Hunt Regional Healthcare system, they emphasize quality patient care, community health improvement, and professional growth for their staff. Hunt Regional Medical Partners is known for fostering a collaborative work environment and supporting its employees with resources necessary to succeed in the ever-evolving healthcare landscape. This includes adherence to strict policies around compliance, confidentiality, and ethical behavior to protect both patients and staff. They place a strong focus on service excellence, fiscal responsibility, and teamwork, creating a workplace... Show More

Job Requirements

  • High school diploma or equivalent
  • Certified Medical Assistant preferred or at least 3 years of experience
  • None required licenses or certifications
  • Excellent verbal communication skills
  • Ability to resolve conflict
  • Excellent listening skills
  • Solid computer skills
  • Solid customer service skills
  • Ability to multi-task
  • Strong organizational skills
  • Experience in medical office environment
  • Ability to work in fast paced busy environment
  • Must be able to work mandatory rotating weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • Certified Medical Assistant preferred or at least 3 years of experience in medical office environment
  • Excellent verbal communication skills
  • Ability to resolve conflict
  • Strong listening skills
  • Solid computer skills
  • Solid customer service skills
  • Ability to multi-task
  • Strong organizational skills
  • Ability to work in a fast-paced busy environment
  • Demonstrated compliance with HIPAA standards
  • Ability to work mandatory rotating weekends and holidays

Job Duties

  • Welcome patients and visitors in a courteous and professional manner
  • Schedule patient appointments in person or by telephone
  • Keep patient appointments on schedule by notifying providers of arrivals and service delays
  • Comfort patients by anticipating anxieties and maintaining the reception area
  • Communicate effectively with individuals and groups in high stress situations
  • Manage multiple changing priorities while maintaining exceptional customer service
  • Obtain patient demographic, insurance, and financial data for registration
  • Protect patient rights by maintaining confidentiality
  • Update and maintain patient database according to procedures
  • Complete and balance daily transaction paperwork
  • Answer telephones and assist with follow-up appointments
  • Check patients in and out
  • Collect copayments and counter payments
  • Verify eligibility and benefits
  • Assure completion of required forms
  • Scan and index documents into systems
  • Account for daily encounters
  • Balance cash drawer
  • Transmit documents to external entities
  • Prepare paperwork for daily clinic operations
  • Manage outstanding patient balances and collect payments
  • Support physicians and coworkers in general administrative tasks
  • Greet and room patients professionally
  • Take vital signs
  • Obtain patient histories and reason for visit
  • Reconcile medications with patients
  • Assist physicians during patient interaction and procedures
  • Prepare and maintain treatment rooms
  • Enter demographic and clinical information into systems
  • Communicate lab and procedure results to patients
  • Review and clarify consent forms
  • Process prescriptions to pharmacy
  • Provide and explain instructions for patient care and procedures
  • Prepare chart information for physicians
  • Demonstrate safe injection techniques
  • Maintain inventory
  • Exhibit knowledge of anatomy, physiology, and medical terminology

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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