Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401K Program
Paid holidays
Paid vacation
Recognition and awards program
training programs
Tuition Reimbursement
complimentary parking
Complimentary Meals
Preferred pricing on food and beverage
Spa treatments
Retail purchases
Management career programs
Health and Wellness Fairs
Job Description
The Mansions is an upscale luxury hospitality establishment that offers a range of exclusive food and beverage services, including a continental breakfast service, a weekend and holiday poolside restaurant, and a weekend juice bar. This establishment is dedicated to delivering exceptional guest experiences by maintaining the highest standards of quality, consistency, and efficiency in all facets of its operations. Situated in a premium environment, the Mansions caters to discerning guests and residents who expect impeccable service and refined culinary offerings. The company emphasizes the importance of a well-trained and motivated team, providing a Dream Maker culture that supports career growth,... Show More
Job Requirements
- High school diploma or vocational training certificate
- Minimum 18 years of age to serve alcoholic beverages
- 1-3 years of supervisory experience in F&B operations
- Must obtain Food Manager Certification within 30 days of hire
- Fluency in English
- Basic arithmetic skills
- Knowledge of food and beverage cost controls
- Ability to enforce Forbes standards and policies
- Ability to train and lead a team
- Ability to work weekends and holidays
- Ability to perform physical tasks including lifting 25-30 pounds
- Strong communication skills
- Ability to work independently and as part of a team
- Flexible availability
- Attention to detail and accuracy
- Able to follow instructions
- Experience with POS systems
Job Qualifications
- High school graduate or vocational training certificate, some college
- Minimum 18 years of age to serve alcoholic beverages
- 1-3 years experience as a F&B outlet supervisor or assistant manager, preferably in luxury hospitality or private club operations
- Must hold or obtain state-approved Food Manager Certification within 30 days of hire
- Knowledge of various food service styles including French service
- Fluency in English with strong written, verbal and non-verbal communication skills
- Basic arithmetic skills
- Familiarity with food and beverage cost controls
- Ability to enforce Forbes 5 Star standards and policies
- Ability to prioritize and organize work, delegate tasks and provide staff correction
- Ability to motivate staff and maintain team cohesion
- Ability to provide training and problem solve using good judgment
- Ability to suggestively sell menu items and beverages
- Ability to input and access POS system information
- Ability to work without direct supervision
- Ability to perform payroll as directed
- Ability to work with attention to detail, speed and accuracy
- Ability to follow directions thoroughly
- Ability to work cohesively as part of a team
- College degree (desirable)
- Previous guest and resident relations training (desirable)
- Previous culinary training (desirable)
- Secondary language skills such as Spanish or Russian (desirable)
- Certification in liquor, wine and food service training (desirable)
- CPR certification (desirable)
- Certification in alcohol awareness program (desirable)
Job Duties
- Maintain complete knowledge of all Mansions F&B policies, service procedures and standards
- Ensure full compliance with Florida Department of Health regulations and maintain food and beverage areas to health, safety and sanitation standards
- Conduct regular inspections of kitchen, storage and service areas to verify sanitation protocols, temperature controls and hygiene practices
- Maintain detailed and accurate temperature logs for all food items
- Coordinate with Culinary and Stewarding teams to ensure compliance with health standards
- Supervise daily operations of continental breakfast, poolside restaurant and juice bar
- Provide attentive and personalized service to guests and residents
- Document and promptly communicate any resident concerns
- Monitor staff performance and provide coaching
- Conduct pre-shift briefings with team members
- Review weekly staffing schedules and labor compliance
- Train staff on service standards, product knowledge and food safety
- Maintain positive team morale and cooperative working environment
- Review daily sales performance and reconcile discrepancies
- Manage inventory levels and requisitions
- Coordinate menu accuracy and specials with Culinary and Stewarding
- Monitor food presentation and beverage service quality
- Oversee opening and closing procedures
- Manage POS system transactions and reporting
- Prepare daily handover notes
- Track daily and weekly revenue against budget
- Assist in inventory control and stock counts
- Collaborate with Engineering and Pool & Beach for maintenance needs
- Hold quarterly meetings on promotions and special events
- Attend meetings and relay information to teams
- Adapt to additional responsibilities as assigned
- Assist Residences Manager in planning F&B promotions and events
- Participate in training programs and property initiatives
- Support recruiting and onboarding of F&B team members
- Conduct weekly meetings with Chef de Partie
- Review sales reports and recommend menu adjustments
- Assist in weekly forecasting and labor cost planning
- Support monthly departmental meetings
- Expedite service as needed to maintain guest experience
- Update and maintain POS menu data
- Complete departmental administrative duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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