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Yale University

Managing Director of Operations, Residential Dining

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $92,000.00 - $146,750.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Tuition Assistance
Professional Development
Gym membership

Job Description

Yale University, located in New Haven, Connecticut, is a prestigious Ivy League institution known for its commitment to excellence in education, research, and community engagement. With a rich history of fostering innovation and inclusion, Yale supports a diverse workforce dedicated to improving society and creating a welcoming environment for students, faculty, staff, alumni, and visitors alike. As part of this mission, Yale actively encourages local candidates through programs such as the New Haven Hiring Initiative, as well as attracting talent from a broad range of backgrounds to contribute to its dynamic community. Working at Yale means being part of a... Show More

Job Requirements

  • Bachelor's degree in food services management or related field
  • Ten years of directly related experience or equivalent education and experience
  • Formal culinary training or equivalent culinary experience
  • Well-developed organizational skills
  • Ability to manage and prioritize multiple projects simultaneously
  • Strong oral and written communication skills
  • Supervisory, conceptual and analytical skills
  • Demonstrated ability in financial review of profit and loss statements
  • Strong financial knowledge in food costs, labor costs and productivity
  • Experience with food service management systems or similar recipe development/menu management systems
  • Proficiency with database management, Microsoft Office, internet and email
  • Knowledge of food service quality and safety, sustainability standards and applied nutrition
  • Excellent interpersonal skills
  • Ability to work independently and as part of a team

Job Qualifications

  • Bachelor's degree in Food Services Management or related field
  • Ten years of directly related experience or equivalent education and experience
  • Formal culinary training or equivalent culinary experience
  • Strong organizational and multitasking skills
  • Excellent oral and written communication abilities
  • Demonstrated financial acumen including profit and loss review
  • Proficiency with food service management systems and Microsoft Office
  • Knowledge of food safety, quality standards, sustainability, and nutrition
  • Excellent interpersonal skills and ability to work independently and in a team

Job Duties

  • Manage and support multi-unit operational managers ensuring operational excellence
  • Translate and execute operational strategies through coaching and development
  • Develop initiatives to enhance operations and increase stakeholder satisfaction
  • Foster collaboration among various constituencies to align dining programs with college goals
  • Provide leadership and mentoring to management and union staff
  • Establish and monitor systems for quality assurance and safety compliance
  • Oversee financial management including reviewing food and labor costs and preparing operational reports

Job Qualifications

Experience

Expert Level (7+ years)

Job Location