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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
quarterly bonuses
Employee assistance program
Wellness Program
Educational development
Technology Reimbursements
Job Description
The Plaza Hotel Pioneer Park is a distinguished, historic luxury hotel located in El Paso, Texas. Renowned for its iconic presence on the El Paso skyline, this premier landmark blends historic charm with modern luxury to offer guests an unparalleled experience. Managed by HHM Hotels, the Plaza Hotel brings a unique independent spirit combined with Forbes-level standards, making it a crown jewel in the hospitality industry of West Texas. As a leader in providing refined accommodations and exceptional guest services, the hotel is deeply committed to maintaining a culture of excellence, innovation, and guest satisfaction. The property’s rich history and... Show More
Job Requirements
- Associate or bachelor’s degree in business hospitality or a related field
- Previous hotel management experience
- Strong leadership skills
- Excellent communication abilities
- Experience managing hotel operations
- Capability to analyze and manage financial performance
- Willingness to travel occasionally
Job Qualifications
- Associate or bachelor’s degree in business hospitality or a related field
- Previous hotel management experience
- Strong leadership and communication skills
- Proven ability to drive financial results
- Experience in guest service management
- Knowledge of hotel operations and safety standards
- Ability to mentor and develop employees
Job Duties
- Lead inspire and mentor a diverse team cultivating a culture of collaboration innovation and accountability
- Set clear expectations and provide guidance to achieve exceptional performance
- Oversee implementation of service standards personalized experiences and swift resolution of guest issues
- Seek opportunities to enhance guest interactions and exceed expectations
- Develop and execute strategies to maximize revenue optimize expenses and achieve budgetary goals
- Monitor financial performance through regular analysis and implement corrective actions as needed
- Oversee all aspects of the hotel including front office housekeeping and maintenance
- Implement best practices to uphold quality and safety standards
- Foster a culture of continuous learning and professional development empowering team members to excel and advance within the organization
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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