Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive compensation
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
Universal Kids Resort is a vibrant, family-focused destination dedicated to creating unforgettable experiences through its world-class entertainment, hospitality, and retail operations. As a premium resort within the Universal Studios franchise, it boasts a lively atmosphere catering to wide demographics by delivering exceptional service, innovative attractions, and a variety of amenities designed to delight guests of all ages. The resort is committed to operational excellence, ensuring a seamless guest experience by integrating various support functions efficiently and effectively. Hospitality professionals who join the team contribute to a dynamic environment where creativity and attention to detail are highly valued. Universal Kids Resort... Show More
Job Requirements
- Bachelor’s degree in Business Management or related field is preferred
- 5+ years’ experience in related Warehouse environments or Shipping/Receiving required
- 3+ years of supervisory experience required
- or equivalent combination of education and experience
- Consistent attendance is a job requirement
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
Job Qualifications
- Proven leadership and team management skills
- Strong organizational and communication abilities
- Experience with inventory management systems and logistics coordination
- Knowledge of budgeting and labor cost control
- Ability to manage multiple projects and meet deadlines
- Familiarity with Environmental Health and Safety standards and practices
- Competence in using digital content and visual merchandising applications
Job Duties
- Responsible for accurate and efficient receiving of all goods and related supplies to the warehouse
- Maintains operating and productivity standards for supervisors and employees
- Partners with client groups to establish and maintain order schedules and timely delivery
- Ensures the distribution of product, packages, and mail to various venues is accurate and efficient
- Partners with expeditors across the resort for storage needs including food and beverage items, merchandise, spare parts, entertainment supplies, seasonal items, etc
- Partners with the Sourcing department regarding goods and services provided to UKR Revenue Operations Division
- Ensures that system updates for inventory, recipe control, menu boards, pricing and discounts are regularly updated and accurate
- Oversees team responsible for design of digital assets on menu boards and ensures appropriate IP approvals are obtained prior to publishing
- Manages execution of programs and special projects including but not limited to ingredient/nutritional/recipe analysis, menus (including but not limited to print, web, mobile and digital content), pricing, special event coordination, and mobile food and drink ordering
- Fosters partnership with the Universal Products & Experiences Global Merchandise/Visual Merchandise team on Visual Merchandising matters to ensure alignment
- Ensures the Visual Merchandising standards are maintained and consistent between all retail locations at UKR
- Manages the expectations and deliverables of any Visual Merchandising projects including maintaining budgets and on-time completion
- Ensures all key stakeholders are informed on the status of projects and that team seeks approvals for new visual merchandise displays including any IPs and designs/concepts
- Ensures that all equipment is maintained and maintains an efficient mail distribution operation
- Ensures team is utilizing the most cost-effective method for outgoing business parcels and mail, that all outgoing freight is labeled accurately, and ready for pick up by freight carriers
- Ensures team is documenting records appropriately, including maintaining daily delivery and closing logs and reports
- Participates in the determination and development of employee training and safety programs and the monitoring of such results
- Builds a culture of safety and engagement with Team Members by ensuring Environmental Health and Safety (EHS) SOPs and relevant policies are followed
- Monitors the operation to ensure safety and operational standards are consistently met and encourages a positive and safe work environment
- Develops operating budgets and monitors purchases against these budgets for each department
- Plans, prepares, and manages routine budgets for capital and expense projects in partnership with Director, Revenue Operations
- Executes approved capital projects, ensuring priorities are regularly reviewed
- Monitors overtime ensuring financial responsibility and labor optimization
- Develops and adheres to labor and non-labor budgets and looks for ways to improve overall efficiency of department
- Responsible for hiring decisions, training, coaching, and development of team
- Assigns tasks and monitors performance to ensure policies and procedures are followed
- Ensures leadership team is meeting all objectives and accountabilities
- Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities
- Perform other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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