Job Overview
Employment Type
Hourly
Work Schedule
Flexible
Benefits
Competitive compensation package
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
collaborative work environment
Job Description
Universal Kids Resort (UKR) is a premier entertainment and hospitality destination known for its immersive themed experiences and commitment to delivering exceptional guest service. Situated within the Universal Studios portfolio, UKR combines excitement and creativity with a robust operational framework that supports a diverse team. The resort is devoted to maintaining high standards in entertainment, customer satisfaction, and safety while nurturing its workforce to deliver unparalleled attractions and events. This commitment is underscored through continual investments in staff development, technology, and infrastructure to enhance both guest and employee experiences. UKR operates within a dynamic environment that requires flexibility, innovation, and... Show More
Job Requirements
- High school diploma or GED required
- Minimum 5 years experience in laundry management, dry cleaning, costuming or operation management
- At least 3 years supervisory experience
- Experience in theme park entertainment or costume operations preferred
- Ability to manage multiple priorities in a fast-paced environment
- Strong collaboration skills
- Consistent attendance required
- Must be able to work a flexible and varying schedule based on business needs
Job Qualifications
- High school diploma or GED required
- Bachelor’s degree in a relevant field preferred
- 5+ years experience in laundry management, dry cleaning, costuming or operation management
- 3+ years supervisory experience
- Experience in theme park entertainment or costume operations preferred
- Strong collaboration skills
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment
- Familiarity or exposure to animated character costumes preferred
- Consistent attendance
Job Duties
- Manages the team and daily operation of all wardrobe and costume items, ensuring proper sizing options, accessories, and seasonal wardrobe options while developing and implementing new wardrobe programs
- Responsible for daily inter-department communication and partnership, generating order requests and purchase requisitions, managing current inventory, quality control, replenishment of items, and maintaining accurate files
- Oversees the daily costume dressing of performers ensuring all costume safety standards and procedures are met and align with approved designs and creative intent
- Responsible for hiring, training, coaching, and development of wardrobe and costuming team
- Provides resort-wide duty manager coverage depending on scheduled shift, responding to ride evacuations, incidents, down times, weather conditions, and communicating across leadership
- Works with Operations Director to prioritize discretionary and capital planning initiatives for wardrobe programs and new items
- Understands and actively participates in Environmental, Health & Safety responsibilities by following established policies and procedures
- Performs other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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