Manager, Traffic Control

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $80,000.00 - $100,000.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities

Job Description

OC Sports & Entertainment, LLC is a prominent organization dedicated to enriching the lives of the Orange County community through compelling live entertainment and sports experiences. As a vibrant hub for cultural and social interaction, OC Sports & Entertainment strives to be the premier social and entertainment center in the region. Their mission centers on providing welcoming spaces for diverse communities to gather, ensuring responsible actions in all aspects of their operations, and celebrating the cultural kaleidoscope that defines Orange County. The company values safety, integrity, generosity, inclusiveness, simplicity, and boldness, fostering a supportive and dynamic environment for both their... Show More

Job Requirements

  • Minimum of 3 years of experience directly related to the duties and responsibilities
  • Experience managing traffic operations specifically preferred
  • A combination of higher education and/or experience may be considered qualifying
  • Able to work varied schedules including nights, weekends, and holidays
  • On-site work required

Job Qualifications

  • Bachelor’s degree
  • 3-5 years of experience in traffic control or related field
  • Advanced knowledge of vehicle and pedestrian traffic concepts, principles, methods, techniques, and equipment
  • Project planning, development, and implementation skills
  • Ability to foster and maintain a cooperative work environment within a complex organizational structure
  • Ability to offer technical guidance to staff, guests, and visitors
  • Strong organizational and prioritization skills
  • Ability to assemble facts and information following an incident or event
  • Excellent written communication skills
  • Ability to conduct research into best practices and innovative strategies within the field of venue and district security

Job Duties

  • Develop and implement traffic control plans for event and non-event operations
  • Hire, train, and deploy both full and part-time Traffic Control team members
  • Program and confirm signage throughout the District specific to traffic management is accurate depending on event configuration
  • Manage pre-event traffic planning, including calls and meetings with promoters and site walk-throughs
  • Establish an individualized, tailored traffic management plan and posture for each event
  • Determine the level of staffing required based on anticipated attendance, day of week, time of event, competing or conflicting events, and extraneous factors
  • Maintain continuous communication with Parking management and Security management prior to, during, and following all events
  • Regularly interact with Parking and Security management to identify areas of opportunity or improvement and ensure preparedness for upcoming impactful dates or events
  • Establish the deployment plan to include doors, screening, roam teams, supervisors, communications, and camera operators
  • Ensure adequate staffing is scheduled well in advance of scheduled events
  • Ensure any third-party contractor is made aware of staffing needs well in advance of scheduled events
  • Deliver the overall traffic control briefing before events
  • Respond to and handle incidents appropriately and ensure all required documentation is completed and submitted
  • Inform relevant personnel as needed following qualifying incidents
  • Collaborate with Event Managers On Duty, Premium Seating, and Guest Services to ensure a professional, safe, and enjoyable event
  • Evaluate and stay abreast of current trends, equipment, procedures, and processes by collaborating with peers in the industry

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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