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United Airlines

Manager - Station Operations Center

Arvada, CO, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $102,220.00 - $133,194.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Life
disability
Parental leave
Paid holidays
Paid Time Off
401(k)
flight privileges

Job Description

United Airlines is a major American airline headquartered in Chicago, Illinois. As one of the largest airlines in the world, United Airlines operates an extensive global route network that stretches across numerous continents and countries. With a commitment to providing excellent customer service and operational excellence, United Airlines plays a vital role in connecting people and communities worldwide. The airline is renowned for its state-of-the-art fleet, reliable schedule, and a comprehensive network that services both domestic and international destinations. United Airlines also emphasizes the growth and career development of its employees by offering competitive benefits and opportunities to advance within... Show More

Job Requirements

  • Bachelor’s degree and/or related field experience in an airline operational environment
  • Proven track record for decisive actions backed by strategic planning, continuous improvement, analytical thinking, goal-directed leadership and service-oriented performance
  • Demonstrated leadership ability and desire to work independently in a fast-paced environment
  • In-depth knowledge of operations, management, logistics and technology
  • Exceptional interpersonal skills
  • Excellent verbal and written communication and presentation skills
  • Proactive and self-directed management style
  • Superior problem-solving skills
  • Be an influencer among your peers and other leaders across the organization
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position

Job Qualifications

  • Bachelor’s degree and/or related field experience in an airline operational environment
  • Proven track record for decisive actions backed by strategic planning, continuous improvement, analytical thinking, goal-directed leadership and service-oriented performance
  • Demonstrated leadership ability and desire to work independently in a fast-paced environment
  • In-depth knowledge of operations, management, logistics and technology
  • Exceptional interpersonal skills
  • Excellent verbal and written communication and presentation skills
  • Proactive and self-directed management style
  • Superior problem-solving skills
  • Be an influencer among your peers and other leaders across the organization
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position

Job Duties

  • Coordinate station future flight planning activities collaborating with network planning, government agencies and local stakeholders to ensure all airport departments have the information to prepare and make necessary adjustments to support changes to future flight schedules and operations
  • Foresee future challenges and communicate the course of action necessary in a core4 fashion to achieve both station and enterprise objectives including future growth and expansion planning
  • Maintain, analyze and communicate operational performance metrics as they relate to quality customer service, market focus, DOT performance and strategic initiatives
  • Partner with NOC to address system and local issues that have a significant impact to safety, security, employees, customer and baggage handling, aircraft scheduling, facility and field conditions
  • Oversee resolution of all operational critical issues involving any department, service provider and/or governmental agency
  • escalate operational critical issues to senior leadership
  • Manage IRROPs strategic planning and funnel ops critical communication to station senior leadership across all divisions
  • Manage staffing for Operations Control Managers and Supervisors
  • Provide performance leadership and guidance to the SOC team and Hub organization

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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