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Macy’s

Manager, Starbucks - Westland

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,500.00 - $75,800.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401k Match
Merchandise discounts
performance-based incentives
annual merit review
Employee assistance program
Tuition Reimbursement

Job Description

Macy's is a historic and iconic American department store that has been a staple in the retail industry for over 160 years. Known for its innovative approach and rich traditions, Macy's offers a diverse range of products and services that have captivated millions of customers nationwide. From the excitement of the Macy's 4th of July Fireworks to the wonder and joy of the Thanksgiving Day Parade, Macy's continues to be a significant part of America's cultural fabric. The company prides itself on being more than just a store – it is a story of memorable moments, meaningful connections, and a... Show More

Job Requirements

  • High school diploma or equivalent
  • 1-2 years of direct experience
  • Effective written and verbal communication skills
  • Ability to draft reports and other communications
  • Ability to present to management and business partners
  • Ability to interpret technical documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
  • Must be able to perform heavy lifting, constant moving, standing, and reaching with arms and hands
  • Ability to stand for at least two consecutive hours
  • Ability to lift at least 30 lbs
  • Ability to stoop, kneel, crouch, and climb ladders
  • May involve reaching above eye level
  • Requires close vision, color vision, depth perception, and focus adjustment

Job Qualifications

  • High school diploma or equivalent
  • 1-2 years of direct experience
  • Effective written and verbal communication skills
  • Ability to draft reports and other communications
  • Ability to present to management and business partners
  • Ability to interpret technical documents such as safety rules, operating and maintenance instructions, and procedure manuals

Job Duties

  • Follow and ensure the team adheres to Food Division Standards and Best Practices
  • Ensure the service basics of Connect, Anticipate, Personalize, and Own are met
  • Take responsibility for daily operations
  • Take charge of hiring and supervision
  • Be accountable for sales, expenses, and bottom-line profits
  • Ensure the team prepares and presents drip coffee, cold beverages, espresso bar, and pastry products to Starbucks standards
  • Follow Starbucks merchandising, product presentations, and signing standards
  • Monitor food quality by completing Starbucks checklists
  • Support a strong working relationship with store management
  • Provide ongoing training, feedback, coaching, and staff motivation to maximize team performance and satisfaction
  • Maintain role model standards in grooming, professional appearance, and communications
  • Meet the highest standards of workplace safety, sanitation, and equipment care as set by the Health Department and company policy
  • Complete scheduling and weekly People leader activities to maximize colleague productivity, labor cost control, and customer satisfaction
  • Utilize forecasts, daily sales reports, and weekly food cost and payroll reports to ensure monthly profit/loss goals are met
  • Assist in the preparation and production of all menu items
  • Take charge of ordering and receiving food, beverage, dry, and paper goods based on budget and business needs
  • Timely pay invoices according to vendor contracts and Food Division Best Practices
  • Manage food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis, maintaining targeted food costs
  • Source, select, build, and sustain a high-performing team
  • Cultivate and maintain a positive team culture, ensuring a safe and enjoyable work environment
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
  • In addition to the essential duties mentioned above, other duties may be assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location