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Macy’s

Manager, Starbucks - Westfarms

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $47,775.00 - $79,590.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401(k) match
Merchandise discounts
performance-based incentives
annual merit review
Employee assistance program
Tuition Reimbursement

Job Description

Macy's, Inc. is an iconic American department store chain that has been a beloved part of the nation’s retail landscape for over 160 years. Known for its rich history of innovation and thoughtful tradition, Macy’s has embedded itself deeply in American culture with beloved events such as the annual Macy’s Thanksgiving Day Parade and the spectacular 4th of July Fireworks show. The company offers a dynamic workplace where history, community involvement, and cutting-edge retail experiences converge to create memorable moments for customers and employees alike. As a Fortune 100 company, Macy’s is committed to diversity, inclusion, and providing competitive compensation... Show More

Job Requirements

  • High school diploma or equivalent
  • 1-2 years of direct experience
  • Effective written and verbal communication skills
  • Ability to draft reports and other communications
  • Ability to present to management and business partners
  • Ability to interpret safety rules and procedure manuals
  • Ability to perform physical tasks including heavy lifting, standing for long periods, stooping, kneeling, crouching, climbing ladders
  • Ability to work a flexible retail schedule including evenings, weekends, and holidays

Job Qualifications

  • High school diploma or equivalent
  • 1-2 years of direct experience
  • Effective written and verbal communication skills
  • Ability to draft reports and other communications
  • Present to management and internal and external business partners
  • Interpret technical documents such as safety rules, operating and maintenance instructions, and procedure manuals

Job Duties

  • Follow and ensure the team adheres to Food Division Standards and Best Practices
  • Ensure the service basics of Connect, Anticipate, Personalize, and Own are met
  • Take responsibility for daily operations
  • Take charge of hiring and supervision
  • Be accountable for sales, expenses, and bottom-line profits
  • Ensure the team prepares and presents drip coffee, cold beverages, espresso bar, and pastry products to Starbucks standards
  • Follow Starbucks merchandising, product presentations, and signing standards
  • Monitor food quality by completing Starbucks checklists
  • Support a strong working relationship with store management
  • Provide ongoing training, feedback, coaching, and staff motivation to maximize team performance and satisfaction
  • Maintain role model standards in grooming, professional appearance, and communications
  • Meet the highest standards of workplace safety, sanitation, and equipment care as set by the Health Department and company policy
  • Complete scheduling and weekly People leader activities to maximize colleague productivity, labor cost control, and customer satisfaction
  • Utilize forecasts, daily sales reports, and weekly food cost and payroll reports to ensure monthly profit/loss goals are met
  • Assist in the preparation and production of all menu items
  • Take charge of ordering and receiving food, beverage, dry, and paper goods based on budget and business needs
  • Timely pay invoices according to vendor contracts and Food Division Best Practices
  • Manage food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis, maintaining targeted food costs
  • Source, select, build, and sustain a high-performing team
  • Cultivate and maintain a positive team culture, ensuring a safe and enjoyable work environment
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
  • In addition to the essential duties mentioned above, other duties may be assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location