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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,050.00 - $83,380.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Paid holidays
Merchandise discounts
Tuition Reimbursement
Job Description
Macy's is an iconic American retailer with over 160 years of history, known not just for its extensive merchandise but for being a crucial part of American culture. It has contributed to celebrated traditions such as the Macy's 4th of July Fireworks and the Thanksgiving Day Parade, making it a beloved brand in millions of households. Operating as a department store, Macy's provides customers with a wide range of products including apparel, accessories, home goods, and food services, striving to deliver memorable shopping experiences through innovative store environments and exceptional customer service.
The role of Manager, Starbucks within Macy's ... Show More
The role of Manager, Starbucks within Macy's ... Show More
Job Requirements
- High School diploma or equivalent
- Minimum 2 years of management experience in retail restaurant or food service
- Must be ServSafe certified or have food handler permit as required
- Ability to obtain Starbucks licensed leader certifications within introductory period
- Physically able to perform heavy lifting frequent moving and remaining stationary
- Able to work flexible hours including weekends holidays and evenings
- Strong communication and interpersonal skills
- Commitment to fostering an inclusive and respectful work environment
Job Qualifications
- High School diploma or equivalent
- 2+ years of retail restaurant or food service management experience
- Starbucks or Starbucks licensed café experience preferred
- ServSafe certified or food handler permit as required by state or local health department
- Ability to obtain Barista Basics Barista Trainer Daily Ops and LS Leader certifications within introductory period
- Strong leadership and team development skills
- Excellent customer service and communication skills
- Experience with operational and financial management
- Knowledge of food safety sanitation and health regulations
- Ability to work flexible schedule including days evenings weekends and holidays
Job Duties
- Oversee all aspects of café operations ensuring a safe efficient and brand-right environment
- Recruit hire train and develop Supervisors and Baristas building a motivated and high-performing team
- Deliver exceptional customer service by modeling Starbucks customer connection standards and Macy's service expectations
- Ensure consistent preparation presentation and merchandising of all food and beverage products in alignment with Starbucks standards
- Develop and execute schedules and labor plans that optimize productivity control costs and maintain excellent service levels
- Manage ordering receiving inventory and invoice processing to achieve targeted food and beverage costs and stay within budget
- Review financial reports and take appropriate action to meet sales expense and profit goals
- Ensure full compliance with food safety sanitation and health regulations while maintaining a clean and organized café environment
- Oversee cash handling point-of-sale operations and adherence to all financial policies and procedures
- Build strong partnerships with Macy's leadership and Starbucks District Managers to align on strategy goals and operational priorities
- Serve as a role model in professionalism appearance communication and alignment with company values
- Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues customers and communities
- Perform additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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