Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $54,600.00 - $90,960.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
401k
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Holidays
Merchandise discounts
performance-based incentives
annual merit review
Employee assistance program
Tuition Reimbursement
Job Description
Macy's is a renowned American department store with a rich history spanning over 160 years. Celebrated for its innovations and traditions, Macy's has become a household name that captures the hearts and minds of customers nationwide. Known for iconic events such as the Macy's 4th of July Fireworks and the Thanksgiving Day Parade, Macy's represents more than just a retail destination — it's a part of memorable moments and milestones for countless customers and colleagues. The company values diversity, inclusion, and innovation and offers unique opportunities for career growth in a dynamic and rewarding environment.
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This job openi... Show More
Job Requirements
- High School diploma or equivalent
- Minimum 2 years of retail, restaurant, or food service management experience
- Must be ServSafe certified or have food handler permit
- Ability to obtain required Starbucks certifications within introductory period
- Physical ability to perform heavy lifting, standing for extended periods, stooping, kneeling, crouching, climbing ladders
- Must be able to work a flexible schedule including days, evenings, weekends, and holidays
Job Qualifications
- High School diploma or equivalent
- 2+ years of retail, restaurant, or food service management experience
- Starbucks or Starbucks licensed café experience preferred
- ServSafe certified or food handler permit as required by state or local health department
- Ability to obtain Barista Basics, Barista Trainer, Daily Ops, and LS Leader certifications for Starbucks Licensed leaders within introductory period
- Strong leadership and team development skills
- Excellent communication and strategic problem-solving abilities
- Knowledge of food safety, sanitation, and compliance standards
Job Duties
- Oversee all aspects of café operations, ensuring a safe, efficient, and brand-right environment that meets Starbucks, Macy’s Foods Division, and Health Department standards
- Recruit, hire, train, and develop Supervisors and Baristas, building a motivated and high-performing team
- Deliver exceptional customer service by modeling Starbucks customer connection standards and Macy’s service expectations
- Ensure consistent preparation, presentation, and merchandising of all food and beverage products in alignment with Starbucks standards
- Develop and execute schedules and labor plans that optimize productivity, control costs, and maintain excellent service levels
- Manage ordering, receiving, inventory, and invoice processing to achieve targeted food and beverage costs and stay within budget
- Review financial reports and take appropriate action to meet sales, expense, and profit goals
- Ensure full compliance with food safety, sanitation, and health regulations while maintaining a clean and organized café environment
- Oversee cash handling, point-of-sale operations, and adherence to all financial policies and procedures
- Build strong partnerships with Macy’s leadership and Starbucks District Managers to align on strategy, goals, and operational priorities
- Serve as a role model in professionalism, appearance, communication, and alignment with company values
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
- In addition to the essential duties mentioned above, other duties may be assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink supports hiring across hospitality industries.
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