Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,050.00 - $83,380.00
Work Schedule
Flexible
Benefits
401k
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Job Description
Macy's is an iconic retail company that has been woven into the fabric of American culture for over 160 years. Known not just as a department store, but as a beloved story of innovation, tradition, and memorable experiences, Macy's has captured the hearts and minds of millions of customers across the nation. From the excitement of the Macy's 4th of July Fireworks to the wonder of the Thanksgiving Day Parade, Macy's continues to inspire and bring joy to countless families and communities. As a major player in the retail industry, Macy's offers unique opportunities for career growth, providing a welcoming... Show More
Job Requirements
- High school diploma or equivalent
- 2+ years of retail, restaurant, or food service management experience
- ServSafe certified or have food handler permit as required by state or local health department
- Ability to obtain Barista Basics, Barista Trainer, Daily Ops, and LS Leader certifications for Starbucks Licensed leaders within introductory period
- Ability to perform physically demanding tasks including heavy lifting, constant moving, and remaining in a stationary position for extended periods
- Must be able to work a flexible schedule including days, evenings, weekends, and holidays
- Strong commitment to food safety and sanitation compliance
Job Qualifications
- High school diploma or equivalent
- 2+ years of retail, restaurant, or food service management experience
- Starbucks or Starbucks licensed café experience preferred
- ServSafe certified or have food handler permit as required by state or local health department
- Ability to obtain Barista Basics, Barista Trainer, Daily Ops, and LS Leader certifications for Starbucks Licensed leaders within introductory period
- Strong leadership and team development skills
- Excellent communication and strategic problem-solving abilities
- Proven track record of driving sales and managing expenses
- Commitment to customer service excellence
Job Duties
- Oversee all aspects of café operations ensuring a safe, efficient, and brand-right environment that meets Starbucks, Macy’s Foods Division, and Health Department standards
- Recruit, hire, train, and develop Supervisors and Baristas building a motivated and high-performing team
- Deliver exceptional customer service by modeling Starbucks customer connection standards and Macy’s service expectations
- Ensure consistent preparation, presentation, and merchandising of all food and beverage products in alignment with Starbucks standards
- Develop and execute schedules and labor plans that optimize productivity, control costs, and maintain excellent service levels
- Manage ordering, receiving, inventory, and invoice processing to achieve targeted food and beverage costs and stay within budget
- Review financial reports and take appropriate action to meet sales, expense, and profit goals
- Ensure full compliance with food safety, sanitation, and health regulations while maintaining a clean and organized café environment
- Oversee cash handling, point-of-sale operations, and adherence to all financial policies and procedures
- Build strong partnerships with Macy’s leadership and Starbucks District Managers to align on strategy, goals, and operational priorities
- Serve as a role model in professionalism, appearance, communication, and alignment with company values
- Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities
- Perform additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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