DIAMOND BASEBALL HOLDINGS LLC logo

Manager, Special Events

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
Team outings
Retirement Plan
flexible scheduling

Job Description

The New Hampshire Fisher Cats are a Double-A affiliate of the Toronto Blue Jays, known for delivering exciting baseball experiences and family-friendly events at Delta Dental Stadium located in Manchester. As a vital part of the local community, the team has a proud legacy of developing top baseball talent while also giving back through the Fisher Cats Foundation. The team is a member club of Diamond Baseball Holdings (DBH), a company formed in 2021 that supports, promotes, and enhances Minor League Baseball through best practices, professional management, innovation, and investment. The Fisher Cats are committed to providing a high-quality entertainment... Show More

Job Requirements

  • Bachelor's degree in business, facility, hospitality, or sport management
  • 2 - 4 years of related experience in event or venue operations, sales, or marketing
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Must be able to work holidays, evenings, and weekends
  • Outstanding computer skills including MS Office products
  • Ability to learn video board and sound related equipment
  • Strong organizational skills and attention to detail

Job Qualifications

  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment and manage multiple tasks
  • Outstanding computer skills including MS Office
  • 2 - 4 years of related experience in event or venue operations, sales or marketing
  • Bachelor’s degree in business, facility, hospitality, sport management or similar
  • Ability to learn video board and sound equipment functions

Job Duties

  • Act as the primary on-site contact for all non-baseball events at Delta Dental Stadium
  • Work with all events from beginning to end including walk throughs, rate and contract negotiations, pre-event planning, food and beverage planning, staffing, load-in/out, event execution and post-event settlement
  • Lead internal and external meetings as required, including walkthroughs and tours of event spaces for clients and vendors, menu reviews, department meetings, staff meetings, pre-shift meetings
  • Organize and schedule internal staffing and work with 3rd party vendors for set-up, tear down and execution of events
  • Cultivate a strong working relationship with all team departments, including operations, grounds, food and beverage, marketing and sales
  • Proactively solicit new business by making sales calls/presentations, attending trade shows, and engaging in client prospecting, aiming to exceed revenue targets
  • Work with other departments to create and market new business opportunities, research and develop special event profit generating opportunities
  • Work with the marketing department to create “events within events” to drive fan engagement, revenue and new business for baseball games
  • Create leads and develop long term relationships in the event planning, production and promotion communities
  • Implement marketing plan and strategy for stadium outside events, including updating and maintaining all event information on the website, social media, and marketing materials
  • Work with the creative team to create compelling marketing materials for print, digital and trade shows
  • Compile and distribute all pertinent event information timely
  • Provide superior customer service to clients before, during and after events
  • Demonstrate and promote a professional and positive attitude
  • Create post event notes and provide reports to the General Manager including proformas, special event revenue reports, profit and loss statements and departmental projections
  • Ensure all event payments are received and track invoices
  • Work with concessionaire on menu creation and catering execution
  • Complete other duties including tarp pulls and game duties

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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