Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
401(k) Plan
Job Description
The New Hampshire Fisher Cats are a renowned Double-A affiliate of the Toronto Blue Jays, providing thrilling baseball experiences and family-friendly events at the iconic Delta Dental Stadium located in Manchester, New Hampshire. Known for developing top baseball talent and fostering community engagement through the Fisher Cats Foundation, the team holds a significant place in the sporting and local community. As an integral member of Diamond Baseball Holdings (DBH), formed in 2021 to innovate and elevate Minor League Baseball, the Fisher Cats benefit from professional management, best practices, and a strong focus on growth and excellence in sports entertainment.
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Job Requirements
- Bachelor's degree in business, facility, hospitality, or sport management or similar
- 2-4 years of related experience with working knowledge of local or regional markets, event or venue operations, sales or marketing in the event industry
- Excellent interpersonal and communication skills
- Outstanding computer skills including MS Office products
- Ability to work holidays, evenings, and weekends
- Ability to learn video board and sound related equipment and basic functions
Job Qualifications
- Bachelor's degree in business, facility, hospitality, or sport management or similar
- 2-4 years of related experience in event or venue operations, sales or marketing
- Excellent interpersonal and communication skills
- Outstanding computer skills including Microsoft Office products
- Ability to learn video board and sound equipment functions
- Ability to work in a fast-paced environment and manage multiple tasks
- Must be able to work holidays, evenings, and weekends
Job Duties
- Act as the primary on-site contact for all non-baseball events at Delta Dental Stadium
- Work with all events from beginning to end including walk throughs, rate and contract negotiations, pre-event planning, food and beverage planning, staffing, load-in/out, event execution and post-event settlement
- Lead internal and external meetings including walkthroughs, tours of event spaces, menu reviews, department meetings, staff meetings, and pre-shift meetings
- Organize and schedule internal staffing and work with third party vendors for set-up, tear down and execution of events
- Cultivate a strong working relationship with all team departments including operations, grounds, food and beverage, marketing and sales
- Proactively solicit new business by making sales calls, presentations, attending trade shows, and engaging in client prospecting to exceed revenue targets
- Work with other departments to create and market new business opportunities and develop profit generating special events
- Collaborate with marketing to create events within events to drive fan engagement and revenue
- Create leads and develop long term relationships in event planning, production and promotion communities
- Implement marketing plans for stadium events including website and social media updates
- Work with creative team to produce marketing materials for print, digital and trade shows
- Compile and distribute all pertinent event information timely
- Provide superior customer service before, during and after events
- Demonstrate a professional and positive attitude
- Create post event notes
- Prepare and provide reports including proformas, revenue reports, profit and loss statements and projections
- Ensure all event payments are received and invoices tracked
- Work with stadium concessionaire on menu creation and catering execution
- Complete other duties as assigned including tarp pulls and game duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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