Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $70,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Life insurance
Paid Time Off
Paid holidays
401(k) Plan
Job Description
Trilogy at The Vineyards is a distinguished full-service community club located in the scenic East Bay area of Brentwood, California. Nestled within the spectacular Trilogy community, Club Los Meganos offers a harmonious blend of striking architecture, thoughtful interior design, and breathtaking mountain views. This exceptional venue delivers a highly curated experience to its members and guests through its range of luxury facilities including the full-service Sawa Spa, Abby's Gourmet Studio dining, comprehensive fitness and sports courts, and elegant vineyard surroundings ideal for weddings and special events. With a focus on hospitality and member satisfaction, Trilogy at The Vineyards cultivates an... Show More
Job Requirements
- High School diploma or equivalent preferred
- three years' leadership experience in a wellness, health club, fitness club, or spa environment, with minimum of one year supervisory experience required
- certified Pool/Spa Operator (CPO) certification, if required by the facility
- computer literate with proficiency in Microsoft Office
- knowledge of retail operations and inventory systems required
- must possess basic computational ability as well as budgetary analysis
- must have planning, problem-solving, decision-making, delegation, time management, supervisory and employee development skills
- must have excellent written and verbal communication skills
- must demonstrate initiative and the ability to make independent decisions based on sound judgment
- must be comfortable working in a fast-paced environment
- flexible schedule to include evenings and weekends
- valid driver's license required
Job Qualifications
- High School diploma or equivalent preferred
- three years' leadership experience in a wellness, health club, fitness club, or spa environment, with minimum of one year supervisory experience required
- certified Pool/Spa Operator (CPO) certification, if required by the facility
- computer literate with proficiency in Microsoft Office
- club management system software or other retail or database software a plus
- knowledge of professional spa services and treatments preferred
- knowledge of retail operations and inventory systems required
- must possess basic computational ability as well as budgetary analysis
- ability to calculate figures and amounts such as discounts, interest, commissions, portions, and percentages
- ability to write routine reports and correspondence
- must have planning, problem-solving, decision-making, delegation, time management, supervisory and employee development skills
- must have excellent written and verbal communication skills, with an ability to respond to the needs and requests of staff members, guests, and the community association
- must demonstrate initiative-ability to think, work, and make independent decisions, based on sound judgment
- must be comfortable working in a fast-paced environment where continuous improvement is expected
- this position requires a flexible schedule to include evenings and weekends, with limited travel as required
- valid driver's license required
Job Duties
- Ensure the Trilogy Experience for members and guests by modeling and maintaining the standards set in the Trilogy 10 and adhering to BlueStar Resort & Golf and facility policies
- support daily operations including opening and closing procedures, facility inspections, cash handling procedures, and general facility maintenance
- provide hospitality to members and guests and support to staff when needed
- monitor monthly sales promotions and strategies as outlined in the marketing plan
- review weekly reports for retail and services
- continuously develop programs and services for new and current members
- monitor member use and retention goals of the Club
- lead fitness room orientations
- lead fitness workshops and/or classes, as requested
- work with groups scheduling spa events from initial event booking through the event
- assist in creating and monitoring the annual budget to ensure expenses are within budgetary limits and the established financial goals
- assist in recruiting, hiring, training, and supervising facility staff
- schedule staff to ensure adequate coverage
- assist in developing monthly client reports
- provide excellent customer service and help monitor member feedback through the comment forms and other customer care techniques
- help to supervise and follow up on member requests and comments
- monitor facility upkeep and work with the management team to correct or upgrade any conditions that are not safe or in keeping with the Club's resort image
- report incidents and accidents to the Spa & Fitness Director and/or Director of Resort Operations
- prepare payroll and financial reports in accordance with BlueStar Resort & Golf policy
- implement proper inventory and purchasing procedures
- submit purchase orders to the Director of Spa & Fitness for approval
- oversee pool operation, including staff, supplies, and sanitation, if applicable
- coordinate operation of seasonal pool bar with appropriate Food & Beverage outlet, if applicable
- assist staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events
- other duties and responsibilities may be assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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