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Connecticut Children's

Manager Retail Food Services - Full Time

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.50 - $29.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Employee wellness programs

Job Description

The hiring organization for this opportunity is a healthcare facility that operates a hospital cafeteria. This cafeteria serves not only patients and employees but also visitors, providing a vital service that supports the hospital environment. The organization is committed to maintaining the highest standards in food quality, safety, customer service, and operational efficiency. The hospital cafeteria functions as a key retail food service provider within the healthcare setting, striving to meet the unique needs of a wide range of individuals with diverse dietary preferences and requirements. It embraces a culture of responsiveness, continuous improvement, and compliance with all health and... Show More

Job Requirements

  • High school diploma or equivalent
  • 6-8 years of supervisory experience if no degree
  • Qualified Food Operator license
  • Strong understanding of food safety and sanitation standards
  • Knowledge of inventory control and procurement practices
  • Familiarity with budgeting and financial reporting
  • Proficiency in Microsoft Office and POS software
  • Effective leadership and team management skills
  • Excellent planning and organizational skills
  • Strong customer service skills
  • Ability to manage multiple priorities and maintain attention to detail
  • Excellent communication skills
  • Ability to maintain confidentiality
  • Demonstrated integrity and ethical behavior

Job Qualifications

  • High school diploma GED or equivalent
  • 6-8 years supervisory experience if no degree
  • Bachelor’s Degree plus 2 years of supervisory experience OR Associate’s Degree plus 3-4 years experiences
  • Qualified Food Operator license
  • Strong understanding of food safety and sanitation standards in compliance with local state and federal regulations
  • Working knowledge of inventory control procurement practices and supply chain processes in food service operations
  • Familiarity with budgeting financial reporting and revenue management
  • Proficient in Microsoft Office applications Word Excel Outlook and point-of-sale POS or cafeteria management software
  • Effective leadership and team management skills to motivate coach and develop staff
  • Excellent planning time management and organizational skills to manage daily operations and meet deadlines
  • Strong customer service orientation with the ability to resolve concerns professionally and promptly
  • Clear and professional communication skills for working with diverse teams customers and stakeholders
  • Manage multiple priorities while maintaining accuracy and attention to detail under pressure
  • Prepare reports summaries and written communication in a clear and grammatically correct format
  • Apply mathematical concepts fractions percentages ratios to support inventory pricing and budget analysis
  • Able to maintain confidentiality of sensitive employee client and organizational information
  • Demonstrates high integrity and ethical behavior in financial and personnel-related matters

Job Duties

  • Direct the daily operations of the cafeteria ensuring service excellence efficiency and adherence to established policies and procedures
  • Ensure full compliance with all applicable local state and federal health sanitation and safety regulations
  • Monitor and maintain inventory levels oversee timely cost-effective procurement of food beverages and supplies
  • Ensure 100 percent compliance on all register SKUs and pricing accuracy
  • Monitor and maintain the badge pay program for optimal functionality and compliance
  • Collaborate with the Manager Food Production to implement promotional programs and meet all associated operational requirements
  • Collaborate with Food Production and hospital administration on menu planning pricing strategies and retail promotions
  • Support the Production team in executing catering services as needed

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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