Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $69,400.00 - $90,000.00
Work Schedule
Standard Hours
Benefits
Health care benefits
flexible spending accounts
401(k) Plan
Paid Time Off
Life insurance
Disability Coverage
wellness programs
Job Description
The Moana Surfrider, A Westin Resort & Spa Waikiki Beach, is a prestigious hospitality establishment located at 2365 Kalakaua Ave, Honolulu, Hawaii. Renowned for its rich history, beachfront location, and exceptional service, this iconic resort offers guests a unique blend of traditional Hawaiian culture and modern luxury. As part of the Westin brand under Marriott International, the resort is dedicated to promoting wellness and well-being for both guests and associates, making it a sought-after destination for travelers seeking relaxation and rejuvenation. Marriott International, a global leader in the hospitality industry, is committed to equal employment opportunity and creating an inclusive... Show More
Job Requirements
- High school diploma or GED
- four years of experience in food and beverage, culinary, or related professional area
- OR two-year degree from an accredited university in an applicable field
- two years of experience in food and beverage or related area
- strong communication skills
- leadership capability
- knowledge of food and beverage policies and compliance
- ability to manage team operations
- customer service orientation
- problem-solving skills
- availability to work full time
- eligibility to work in the United States
Job Qualifications
- High school diploma or GED with four years of related experience
- OR two-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major with two years of related experience
- strong interpersonal and communication skills
- proven leadership and team-building abilities
- knowledge of food safety, sanitation, and liquor laws
- experience in financial management and budgeting
- ability to handle guest complaints effectively
- coaching and mentoring skills
- proficiency in developing training programs
- committed to delivering excellent customer service
- ability to work in a fast-paced environment
- problem-solving and decision-making skills
Job Duties
- Supervises and manages employees
- manages all day-to-day operations
- maintains service and sanitation standards in restaurants, bars, lounges, and room service areas
- reviews staffing levels to meet guest service and financial objectives
- leads, influences, and encourages the food and beverage team
- builds mutual trust, respect, and cooperation among team members
- identifies developmental needs and coaches or mentors staff
- ensures compliance with food and beverage policies, standards, and procedures
- ensures compliance with laws and food handling standards
- monitors alcohol beverage service compliance
- provides exceptional customer service and handles guest problems and complaints
- meets with guests to gather feedback
- manages service delivery from entry to departure
- provides guidance and direction to subordinates including performance monitoring
- develops educational and training programs
- ensures fair treatment and retention of employees
- solicits employee feedback and addresses concerns
- oversees financial aspects including purchasing and invoice payment
- assists servers and hosts during peak times
- supervises shifts in the absence of the Assistant Restaurant Manager
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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