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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
performance bonuses
Job Description
Inspire is a distinguished multi-brand restaurant company with a vast portfolio comprising more than 33,000 well-known restaurant locations worldwide. Among its celebrated brands are Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC. This wide-reaching presence reflects Inspire's significant impact on the restaurant and hospitality industry, making it one of the foremost leaders in creating memorable food and beverage experiences. What sets Inspire apart is its commitment not only to delivering food and drinks but to shaping the way people eat, drink, and connect at the table, elevating dining to an experience that ignites and nourishes flavorful moments for... Show More
Job Requirements
- Bachelor's degree or equivalent experience in related field
- minimum 5 years of relevant experience in QSR or hospitality industry
- proven track record in multi-unit or franchise settings
- strong communication and leadership abilities
- proficiency with POS systems and operational tools
- ability to manage multiple projects simultaneously
- project management certification preferred
Job Qualifications
- 5+ years of experience in quick service restaurant (QSR), restaurant operations, or hospitality implementation roles
- proven success in multi-unit or franchise environments
- strong project management and communication skills
- experience with POS systems, guest feedback platforms, and operational audits
- certification in project management (e.g., PMP) is a plus
Job Duties
- Lead the rollout of new restaurant experience programs, service models, and operational tools in partnership with cross-functional teams
- develop and manage implementation timelines, training plans, and success metrics
- collaborate with franchisees to ensure understanding, adoption, and execution of experience initiatives
- work closely with Marketing, Operations Excellence, Training, and Technology teams to align implementation efforts
- translate brand vision into actionable field-level processes and tools
- monitor KPIs such as customer satisfaction scores, speed of service, and order accuracy to guide operations focus and strategy
- gather feedback from franchisees and frontline teams to refine programs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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