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Advocate Aurora Health

Manager, Patient Food Service

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities

Job Description

Aurora Health Care, a renowned provider of comprehensive healthcare services, is committed to delivering exceptional patient care through a dedication to innovation, quality, and compassionate service. As a leader in the healthcare industry, Aurora operates numerous facilities that serve communities with a wide range of medical and wellness services, including the critical area of patient nutrition and food services. With a firm emphasis on compliance with health and safety regulations, Aurora continuously strives to enhance operational standards and patient satisfaction in all service domains, ensuring an exemplary experience for patients, staff, and visitors alike.

The Food and Nutrition Servic... Show More

Job Requirements

  • Bachelor's degree in Dietetics or related field
  • 5 years of experience in food service management and operations
  • 1 year of supervisory experience managing staff, budgets and multiple food service functions
  • ServSafe Food Handler certification issued by the National Restaurant Association
  • excellent verbal and written communication skills
  • demonstrable basic math skills
  • knowledge of OSHA regulations and compliance requirements
  • strong human resource management skills

Job Qualifications

  • Bachelor's degree in Dietetics or related field
  • ServSafe Food Handler certification issued by the National Restaurant Association
  • typically requires 5 years of experience in food service management and operations
  • includes 1 year of supervisory experience managing staff, budgets and multiple food service functions
  • excellent verbal and written communication skills
  • demonstrable basic math skills
  • exposure to and understanding of basic managerial skills
  • strong aptitude in human resource management

Job Duties

  • Manages all operations of the food and nutrition program
  • coordinates and controls patient food services to provide excellent service for customers, patients and staff
  • implements and evaluates test trays, food tasting, portion control and tray line checklist, meal rounds and other programs to ensure high quality meals served at the appropriate temperature
  • initiates actions to correct identified problems
  • monitors the performance of the department through verification and analysis of customer satisfaction and financial reports
  • maintains product and service quality standards by conducting ongoing evaluations and investigating complaints
  • recommends or initiates corrective action
  • coordinates and evaluates patient food service standards to ensure satisfaction with meals and nourishment
  • develops, implements and monitors education programs for patient services staff
  • updates and maintains policies, procedures and standards for the provision of optimal, cost effective patient food services
  • administers diet office activities and electronic diet office system
  • oversees the processing of nutrition-care orders, menu correction and communication
  • ensures compliance with all OSHA regulations and other local, state and federal government regulations
  • performs human resources responsibilities for staff including interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale
  • develops and recommends operating and capital budgets and controls expenditures within approved budget objectives
  • responsible for understanding and adhering to the organization’s Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization’s business

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

A simple hiring platform for hospitality businesses.

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