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Advocate Aurora Health

Manager, Patient Food Service

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $37.50 - $56.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
employee wellness program
Paid holidays

Job Description

Aurora Health Care is a comprehensive health care organization dedicated to providing high-quality patient care through a variety of clinical services, including food and nutrition management. As a leading health care provider, Aurora is committed to promoting wellness and ensuring patient satisfaction by integrating nutritional services as a key component of overall health management. The organization places a strong emphasis on compliance with health codes, safety standards, and regulatory requirements, reflecting its dedication to delivering exceptional food service in health care settings. Aurora Health Care supports its employees in a collaborative and dynamic environment, providing opportunities for professional growth and... Show More

Job Requirements

  • Bachelor's degree in dietetics or related field
  • ServSafe Food Handler certification issued by the National Restaurant Association
  • 5 years of experience in food service management and operations
  • 1 year of supervisory experience in managing staff, budgets and multiple food service functions
  • Excellent verbal and written communication skills
  • Basic math skills
  • Knowledge of managerial and human resource management skills

Job Qualifications

  • Bachelor's degree in dietetics or related field
  • ServSafe Food Handler certification issued by the National Restaurant Association
  • Typically requires 5 years of experience in food service management and operations, including preparation and distribution of food and culinary arts
  • Includes 1 year of supervisory experience in managing staff, budgets and multiple food service functions
  • Excellent verbal and written communication skills
  • Demonstrable basic math skills
  • Exposure to basic managerial skills
  • Strong aptitude in human resource management

Job Duties

  • Manages all operations of the food and nutrition program
  • Coordinates and controls patient food services to provide excellent service for customers, patients and staff
  • Implements and evaluates test trays, food tasting, portion control and tray line checklist, meal rounds and other programs to ensure high quality meals served at the appropriate temperature
  • Initiates actions to correct identified problems
  • Monitors the performance of the department through verification and analysis of customer satisfaction and financial reports
  • Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints
  • Recommends or initiates corrective action
  • Coordinates and evaluates patient food service standards to ensure satisfaction with meals and nourishment
  • Develops, implements and monitors education programs for patient services staff
  • Updates and maintains policies, procedures and standards for the provision of optimal, cost effective patient food services
  • Administers diet office activities and electronic diet office system
  • Oversees processing of nutrition-care orders, menu correction and communication
  • Ensures compliance with all OSHA regulations and other local, state and federal government regulations
  • Performs human resources responsibilities for staff including interviewing, selection, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and employee morale
  • Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives
  • Understands and adheres to the organization's Code of Ethical Conduct and ensures compliance of all employee actions with applicable policies, regulations and laws

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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